SALMAN KHAN
Riyadh,The Kingdom of Saudi Arabia
Summary
A skilled professional with expertise in proposal writing, report writing, and multilingual communication in English, Pashto, Arabic, and Urdu. Proficient in emailing, browsing, surfing, reading, writing, and speaking. Adept at producing high-quality written content and effectively managing communication tasks.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work History
Senior Logistics Associate
Noon Food
Riyadh, Kingdom of Saudi Arabia
10.2024 - 03.2025
- Monitor vendor performance, ensuring quality standards are met and services are delivered as agreed
- Establish and track key performance indicators (KPIs) to evaluate vendor performance
- Assist internal teams with vendor-related queries or issues and provide guidance on best practices
- Oversee the vendor onboarding process, ensuring all necessary documentation, agreements, and training are completed
- Ensure that deliveries are made in a timely manner, meeting or exceeding customer expectations
- Address customer complaints or delivery issues promptly and professionally
- Provide support to the delivery team in resolving any delivery-related issues or challenges
- Maintain strong communication with customers, ensuring they are informed of any delays or changes
Station Supervisor
SMB Express
Hail, Kingdom of Saudi Arabia
05.2024 - 09.2024
- Distribution management
- Inventory management
- COD Collection
- Attention to detail
- RTC Management
- Receiving Shipments
- Dispatch Monitoring
- Responsible for Following Couriers Activities
- Responsible for Performance Management
- Responsible for Reporting To Manager
Station Supervisor
SMB Express
Taif
08.2023 - 05.2024
- Distribution management
- Inventory management
- COD Collection
- Attention to detail
- RTC Management
- Receiving Shipments
- Dispatch Monitoring
- Responsible for Following Couriers Activities
- Responsible for Performance Management
- Responsible for Reporting To Manager
Team Leader
J & T Express
Riyadh
06.2022 - 08.2023
- Lead and manage a team of delivery drivers to ensure timely, efficient, and accurate delivery of goods or services
- Provide coaching, training, and performance evaluations to ensure team members are meeting company standards
- Act as the main point of contact for any delivery issues, resolving conflicts and addressing concerns
- Oversee daily delivery operations, including route planning, scheduling, and load management
- Monitor deliveries in real-time to ensure on-time delivery, adjusting routes and resources as needed
- Implement best practices for safety, efficiency, and customer service
- Track and analyze delivery performance metrics (on-time delivery, customer satisfaction, etc.) and report to senior management
- Identify areas for improvement in delivery processes and implement corrective actions to enhance efficiency and reduce costs
- Communicate directly with customers to provide delivery updates, handle complaints, and ensure satisfaction
- Address any delivery-related issues and work with cross-functional teams to resolve them quickly
Store Manager
Sunny Medicose
Peshawar
10.2011 - 01.2022
- Responsible for the overall management of the medical store
- Responsible for the sales and purchase
- Responsible for keeping the accounts
- Hiring of personnel
- Supply and demand management, warehouse and logistics management
Education
MBA -
Institute of Management Sciences
01.2017 - 01.2019
BBA - Marketing
Abasyn University
01.2012 - 01.2016
Fsc - Pre Engineering
BISE Peshawar
01.2008 - 01.2010
Matriculation - Secondary School Certificate
BISE Mardan
01.2006 - 01.2007
Skills
- Emailing
- Browsing
- Surfing
- Proposal Writing
- Report Writing
- Reading
- Writing
- Speaking
- English
- Pashto
- Arabic
- Urdu
Custom
References and letters of recommendation available on request.
Personal Information
Title: MR
Timeline
Senior Logistics Associate
Noon Food
10.2024 - 03.2025
Station Supervisor
SMB Express
05.2024 - 09.2024
Station Supervisor
SMB Express
08.2023 - 05.2024
Team Leader
J & T Express
06.2022 - 08.2023
MBA -
Institute of Management Sciences
01.2017 - 01.2019
BBA - Marketing
Abasyn University
01.2012 - 01.2016
Store Manager
Sunny Medicose
10.2011 - 01.2022
Fsc - Pre Engineering
BISE Peshawar
01.2008 - 01.2010
Matriculation - Secondary School Certificate
BISE Mardan
01.2006 - 01.2007
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