Salman Omrani
Multifaceted Professional: Trainer, IT Specialist, Life Coach & Program Manager
Riyadh
Summary
Versatile Manager specializing in Technology implementations, project & programs building and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Pursuing new professional challenges with a growth-oriented company.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
7
7
Languages
Work History
Apple Certified Sales Trainer
Apple
Riyadh
08.2021 - Current
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Educated clients on proper use of products and systems.
- Implemented diverse instructional methods, optimizing trainee engagement.
Director of Programs
Kaleem (NPO)
Riyadh
09.2022 - Current
- Kaleem is a non profit specialized in empowering individuals with stammering/stuttering.
- Partnered with local organizations to expand access to social and community services.
- Conducted outreach activities to engage local stakeholders in programs.
- Researched best practices and developed strategies to improve program outcomes.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Advocated for social and community service programs to increase awareness and funding.
- Conducted community workshops to promote different programs and educate public on available services.
- Managed volunteer programs focused on providing community services to targeted audience.
Certified Life Coach
Self
Riyadh
04.2018 - Current
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Facilitated group sessions and learning discussions to further objectives.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Connected clients with available resources to improve plan success.
- Designed safe and supportive environment for clients to discuss issues.
Content Manager
AlMajd TV Network
Riyadh
03.2021 - 08.2021
- Previewed and evaluated local, unsolicited independent, regional and national television programs to determine appropriateness for station usage.
- Updated weekly and monthly program schedule by establishing program availability and determining best time to air.
- Participated in program acquisition by recommending suitable programs for purchase.
- Relayed instructions from control room to studio floor using talk-back system.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Developed and implemented program evaluation systems to assess program impact.
- Communicated regularly with stakeholders, updating on progress to build support for program.
IT Specialist
King Khalid Foundation
Riyadh
01.2016 - 01.2019
- Maintained servers and systems to keep networks fully operational during peak periods.
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored systems in operation and input commands to troubleshoot areas.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed customer expectations and relationships through easily understood explanations and clear communication.
- Taught end users to navigate ERP system by developing and presenting training sessions.
- Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
- Supported smooth launch and user experience through functional end user testing and interface testing.
- Delivered individualization by working with clients to gather business requirements.
- Assisted customers with assessing and defining key business processes, policies and procedures.
Executive Assistant to CIO & HR Director
Saudi Tadawi Healthcare Company
Riyadh
06.2012 - 12.2015
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Developed and maintained automated alert systems for important deadlines.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Facilitated training and onboarding for incoming office staff.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Handled confidential and sensitive information with discretion and tact.
- Transcribed meeting minutes to support sales, business development and senior management teams.
IT Tech Support
King Khalid Foundation
Riyadh
11.2009 - 03.2012
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured hardware, devices, and software to set up work stations for employees.
- Trained users on how to operate components and systems.
- Monitored systems in operation and quickly troubleshot errors.
- Completed inventory counts and organized supplies.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Responded to telephone, email and in-person inquiries regarding operation, use and repair.
- Updated documentation and produced reports.
HR Coordinator
Herfy Foods Company
Riyadh
06.2009 - 11.2009
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Reviewed human resources paperwork for accuracy and completeness.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Handled employee inquiries and complaints regarding policy and benefits issues.
HR Coordinator
L'azurde
Riyadh
01.2009 - 05.2009
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
- Developed and administered internal surveys to evaluate employee satisfaction.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Coordinated technical training and personal development classes for staff members.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Executive Secretary
Carrefour
Riyadh
01.2006 - 12.2008
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answered high volume of phone calls and email inquiries.
- Coordinated travel arrangements and bookings for executive staff.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential information in professional manner.
- Created and managed office systems to efficiently deal with documentation.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Conducted research on legal cases and prepared summaries for attorneys.
Representative & Secretary
Dar Alsahafa for Publicity and Advertising
Riyadh
07.2003 - 01.2006
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
- Coordinated and managed vendor relations to secure access to resources and services needed to promote business at events.
Education
GED -
HomeSchooled
Riyadh 01.2005 - 12.2005
Skills
Budgeting
Administration knowledge
Effective leader
Active Listening
Excellent Communication
Cultural Awareness
Leading seminars
Project and Program Management
Team Building
Public speaking
Affiliations
Erickson International
Multiple Health Systems
Coreach
MISK
Timeline
Director of Programs
Kaleem (NPO)
09.2022 - Current
Apple Certified Sales Trainer
Apple
08.2021 - Current
Content Manager
AlMajd TV Network
03.2021 - 08.2021
Certified Life Coach
Self
04.2018 - Current
IT Specialist
King Khalid Foundation
01.2016 - 01.2019
Executive Assistant to CIO & HR Director
Saudi Tadawi Healthcare Company
06.2012 - 12.2015
IT Tech Support
King Khalid Foundation
11.2009 - 03.2012
HR Coordinator
Herfy Foods Company
06.2009 - 11.2009
HR Coordinator
L'azurde
01.2009 - 05.2009
Executive Secretary
Carrefour
01.2006 - 12.2008
GED -
HomeSchooled
01.2005 - 12.2005
Representative & Secretary
Dar Alsahafa for Publicity and Advertising
07.2003 - 01.2006