Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

SALMAN SHAMSU

Jeddah

Summary

Resourceful Office & Operation Manager with more than 7 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Adept at implementing quality assurance measures, streamlining operations, and leveraging technology to enhance productivity and cost savings. Proven track record of driving revenue growth through efficient order processing and inventory management. Strong leadership and communication skills with a focus on fostering collaborative environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Manager /Operation Manager

Swag Trading Co.
Jeddah
01.2023 - 01.2024
  • Led a team of over 50 staff, fostering a collaborative and high-performance culture to meet operational targets.
  • Scheduled meetings in the destination country and coordinate meeting agendas.
  • Collaborate with the local travel agent to manage visa requirements and ensure timely preparation of travel documents for all individuals intending to travel.
  • Attended the conferences and meetings with CEO.
  • Ensured the security and confidentiality of documents with a strong degree of reliability.
  • Successfully implemented an ERP system to streamline operations and improve data management and provided training to subordinates.
  • Spearheaded initiatives to increase operational efficiency, including the implementation of new technologies and process streamlining, leading to significant cost savings.
  • Ensured on-time delivery and cost-effectiveness of operations, contributing to a 22% revenue growth in 2024.
  • Developed and implemented inventory management systems to optimize space utilization and minimize waste, resulting in improved efficiency.
  • Implemented KPIs effectively to measure the total performance of warehouse operation as well as each activity separately.
  • Implemented different picking and quality control methodologies according to the structure of products & Warehouse setup.
  • Established and implemented warehouse SOPs in all necessary areas according to company policies and procedures.

Operation Manager

Hills Business Medicine Co.
Jeddah
01.2021 - 01.2023
  • Managed day-to-day operations across multiple departments, including procurement, logistics, and customer service.
  • Implemented process improvements resulting in a 30% increase in operational efficiency.
  • Conducted regular performance reviews and provided coaching to staff members to improve performance.
  • Collaborated with cross-functional teams to ensure timely delivery of products and services to customers.
  • Maintained optimal inventory levels to ensure on-time delivery of products.
  • Managed the inventory of expired pharmaceutical products, ensuring proper disposal or return according to regulatory guidelines (SFDA) to maintain compliance and safety standards.

Office Manager

Wahat Atamayuz Est.
Jeddah
01.2019 - 01.2020
  • Assisted in managing day-to-day operations, including procurement, logistics, and customer service.
  • Coordinated with cross-functional teams to ensure timely delivery of products and services.
  • Implemented process improvements resulting in a 20% increase in operational efficiency.
  • Conducted performance reviews and provided coaching to staff members.

Office Manager

Al Ola Pharmacy No. 3
Jeddah
01.2017 - 01.2019
  • Adapted operational policies to meet pharmaceutical regulations and identified new business development opportunities.
  • Developed and implemented office policies and procedures.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Oversaw day-to-day management of pharmacy and staff to maintain smooth operations.
  • Maximized productivity through strategic staff planning.
  • Recalled all expired medicines in compliance with regulatory standards.
  • Monitored drug inventory levels, identified discrepancies, and took corrective action as needed.

General Supervisor

Abdullah Zahrani Est.
Jeddah
01.2016 - 01.2017
  • Established and nurtured key business contacts to maximize client exposure
  • Updated databases with current client and contract information
  • Maintained market awareness to meet customer demand
  • Generated revenue by closing contracts with top-tier international clients.

Education

High School -

Al Iqbal International School Jeddah
01.2016

ACCA Diploma in Accounting and Business (RQF Level 4) in FIA -

Sep 2023

Skills

  • Proficient in MS Office
  • Experienced with multiple (ERP) systems (Odoo, OpenMind, QuickBooks, Managerio, and Salla)
  • Strong leadership and team management abilities
  • Effective task and conflict management skills
  • Proficient in data analysis
  • Multi-lingual speaker (Arabic, English, Hindi/Urdu, Bangla, and Turkish)
  • Staff performance management
  • International Procurement analysis
  • Basic IT management

Certification

Project Management Professional (PMP), 2023

Languages

English
First Language
English
Proficient (C2)
C2
Arabic
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Turkish
Elementary (A2)
A2

Accomplishments

  • Digital Skills : DIGITAL MARKETING
  • Conflict Analysis
  • Introduction to Business Management
  • Introduction to Peace Building

Timeline

Office Manager /Operation Manager

Swag Trading Co.
01.2023 - 01.2024

Operation Manager

Hills Business Medicine Co.
01.2021 - 01.2023

Office Manager

Wahat Atamayuz Est.
01.2019 - 01.2020

Office Manager

Al Ola Pharmacy No. 3
01.2017 - 01.2019

General Supervisor

Abdullah Zahrani Est.
01.2016 - 01.2017

High School -

Al Iqbal International School Jeddah

ACCA Diploma in Accounting and Business (RQF Level 4) in FIA -

Sep 2023

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