Experienced Cleaning Supervisor skilled in team leadership and safety protocols. Proven track record in optimizing cleaning efficiency and eco-friendly practices, enhancing operations across multiple sites.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
Jash Technical Services
02.2024 - Current
Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
Maintained detailed records of completed tasks to track progress towards established goals and ensure compliance with client expectations.
Evaluated employee performance and developed improvement plans.
Cleaning Supervisor
Jash Technical Services
03.2021 - 06.2024
Oversaw daily operations for 1000+ client sites
Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
Adapted quickly to changing client requirements or unexpected challenges by adjusting schedules as needed while maintaining quality standards.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Placed orders for housekeeping supplies and guest toiletries.
Completed schedules, shift reports, and other business documentation.
Conducted regular room inspections to verify compliance with housekeeping standards.
Communicated repair needs to maintenance staff.
Disposed of trash and recyclables each day to avoid waste buildup.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Monitored staff performance and provided feedback to drive productivity.
Conducted regular audits of public spaces and staff work areas to maximize quality control.
Trained and mentored new staff on cleaning and safety protocols.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Cleaning Supervisor
Jash Tachnical Service
10.2018 - 03.2023
Supervise a team of 25+ cleaners across multiple commercial sites
• Conduct daily inspections to ensure adherence to cleanliness standards
• Train new staff on cleaning procedures, safety protocols, and equipment use
• Coordinate with clients to address concerns and customize cleaning plans
• Monitor inventory and order supplies to maintain operational efficiency
• Implement ecofriendly cleaning practices to reduce environmental impact
Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
Trained and mentored all new personnel to maximize quality of service and performance.
Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
Ensured adherence to all relevant industry regulations and company policies during daily operations at various worksites.
Cleaning Supervisor
Jash Technical Services
05.2019 - 04.2021
Conducted weekly inspections ensuring compliance
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.
Increased employee performance through effective supervision and training.
Worked with front desk to respond promptly to all guest requests.
Scheduled and prioritized tasks to staff, overseeing work completion.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Developed and maintained comprehensive inventory system to track equipment and supplies.
Education
Master's Degree - Business Management
University of Illinois
Champaign, Illinois
Bachelor's Degree - Environmental Science
Springfield College
Springfield, Illinois
Skills
Team Leadership
Time Management
Safety Protocol Expertise
Cleaning Efficiency Optimization
Supply Chain Management
Eco-friendly Practices
Compliance Checks
Staff Training
Certification
Certified Cleaning Supervisor - National Cleaning Association
Advanced Safety Training - Safety First Institute
Eco-Friendly Cleaning Practices - Green Clean Institute