Sama Alamoudi
Jeddah,Saudi Arabia
Summary
Dynamic E-commerce and Marketing Specialist with extensive experience in online retail management and innovative marketing strategies. Skilled in market research, data analysis, and customer relationship management, with a focus on improving user experience and increasing sales revenue. Adept at optimizing operations, from inventory management to order fulfillment, to ensure seamless shopping experiences. Committed to staying ahead of industry trends for a competitive edge in the e-commerce landscape.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work history
E-Commerce marketing specialist
Fakeeh Complementary
Jeddah, Saudi Arabia
09.2023 - Current
- Collaborated with the sales team to design and implement joint promotional activities, significantly expanding market reach and driving higher sales volumes.
- Developed and executed targeted sales promotions that effectively increased revenue, leveraging data analytics to optimize campaign performance and customer engagement.
- Managed all daily operations of the online store, including comprehensive inventory oversight, efficient order fulfillment, and regular content updates, ensuring a seamless and user-friendly shopping experience.
- Designed and implemented innovative marketing campaigns from concept to print, successfully enhancing brand visibility and fostering strong customer engagement across multiple channels.
- Created targeted email marketing campaigns that not only increased website traffic but also generated qualified leads, utilizing data-driven insights to continuously optimize performance.
- Partnered with merchandising and sales teams to strategize and execute promotional activities, enhancing product visibility and driving sales in both online and brick-and-mortar environments.
- Conducted thorough market research to identify emerging trends and opportunities, informing strategic decisions on product offerings and shaping effective marketing initiatives.
- Enhanced customer satisfaction by efficiently addressing inquiries and implementing strategic improvements to website usability, resulting in a more intuitive shopping experience.
- Established and nurtured strong relationships with suppliers, ensuring consistent quality and timely delivery of products, which contributed to overall operational efficiency.
- Monitored industry trends and competitor activities to keep the e-commerce platform competitive and responsive, allowing for timely adjustments in strategy and offerings.
SYSTEM ANALYST TRAINEE
Baabdulrahim Trading Company
Jeddah, Saudi Arabia
06.2021 - 09.2023
- Company Overview: The company is launching an e-commerce website for their products which I'm currently working with them to launch.
- Created business processes, use cases, and a database for the site
- Wrote product descriptions and specifications
- Helped decide which information should be visible on the site and how it should be viewed
- Assisted with website layout by creating user interfaces
- User testing to improve the site's overall user experience
- Designed, recommended, and pitched improvements for new and existing features.
- Documented style guidelines to keep the design consistent across the team.
- Took and edit photos of the products for the site
- The company is launching an e-commerce website for their products which I'm currently working with them to launch.
INTERNSHIP
Binzagr Company
Jeddah
09.2019 - 12.2019
- Company Overview: For my university internship, I was required to work in a company to understand its business process and policies to perform the system analysis phase of my capstone project.
- Supported the human resource department with basic data entry and observed interviews
- Developed several business process flowcharts
- Converted business policies into business process
- Analyzed business policies to identify a better solution
- Created use cases, flowcharts, ERDs, and activity and system sequence diagrams
- Identified functional and non-functional requirements
- Indicited a feasibility study
- For my university internship, I was required to work in a company to understand its business process and policies to perform the system analysis phase of my capstone project.
Education
BACHELOR OF SCIENCE - MANAGEMENT INFORMATION SYSTEM
Dar Al-Hekma University
Skills
- Analytical thinking
- Verbal communication
- Creative thinking
- Teamwork
- Task prioritization
- Problem-solving
- Attentive to details
- Flexibility and Adaptability
- Adobe
- Multi-tasking
- Google Analytics
- HTML5
- CSS
Languages
English
Fluent
Arabic
Native
Timeline
E-Commerce marketing specialist
Fakeeh Complementary
09.2023 - Current
SYSTEM ANALYST TRAINEE
Baabdulrahim Trading Company
06.2021 - 09.2023
INTERNSHIP
Binzagr Company
09.2019 - 12.2019
BACHELOR OF SCIENCE - MANAGEMENT INFORMATION SYSTEM
Dar Al-Hekma University
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