Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Personal Information
Custom
Timeline
Generic

Samah Al-Harbi

Riyadh,Kingdom of Saudi Arabia

Summary


  • Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organizational, strategic planning, and interpersonal skills in leader role.
  • additionally, diligent and analytical, bringing strong problem-solving abilities and keen eye for detail. Skilled in data analysis and process optimisation, with proactive approach to maintaining high standards. Ready to contribute to continuous improvement and ensure quality excellence in quality control role.

Overview

15
15
years of professional experience
14
14
years of post-secondary education
1
1
Certification

Work History

Quality control assistant

King Faisal Specialist Hospital & Research Centre
Riyadh, Kingdom of Saudi Arabia
01.2023 - 04.2025
  • I was assigned as a quality representative in 2023 to present at KFSHRC.

1. Monitoring Key Performance Indicators (KPI's) and Performance Improvement (PI)

2. Applied critical thinking to analyze problems, evaluate solutions and select best decisions.

3. Reviewing and updating all documentation requirements for survey visits, including CEBHI and JCI

4. Updating and reviewing departmental policies and procedures

5. Communicating updates to the staff by sending the monthly electronic huddle boards.

6. Monitoring hand hygiene compliance

7. Monitoring patient safety incidents and implementing corrective actions when necessary

8. Tracking patients experience scores via Press Ganey and developing an action plan to improve service quality.

9. Applied critical thinking to analyze problems, evaluate solutions and select best decisions.

Senior Pediatric Physical Therapist

King Faisal Specialist Hospital & Research Centre
Riyadh, Kingdom of Saudi Arabia
01.2010 - 04.2025
  • Covered inpatient and outpatient services at KFSHRC from May 31, 2007, to the present.
  • Attended and participated in the Spina Bifida clinic at KFSHRC.
  • Attended and participated in the pediatric orthopedic clinic at KFSHRC.
  • Attended and participated in the Brachial plexus clinic at KFSHRC from 2010 until the present.
  • Attend pediatric grand rounds at KFSHRC.
  • Attend orthopedic grand rounds at KFSHRC.
  • Attend orthopedic X-ray discussions at KFSHRC.
  • Provided appropriate home exercise programmes, facilitating faster recovery times.
  • Enhanced clinic efficiency with thorough documentation of patient progress and treatments.
  • Educated parents on post-treatment care, reducing risk of injury recurrence.
  • Managed complex caseloads whilst ensuring high-quality care was consistently provided.
  • Initiated preventative measures, mitigating future physical health issues in patients.
  • Utilized advanced therapeutic equipment, improving effectiveness of treatments delivered.
  • Assessed and treated a wide range of musculoskeletal, neurological, oncology, metabolic and genetic conditions resulting in improved quality of life for patients.
  • Achieved optimal patient recovery by implementing personalized physical therapy programmed.
  • Facilitated group therapy sessions which resulted in increased peer support amongst patients.
  • Maximized rehabilitation potential by building patient knowledge of treatments and conditions.

Team Leader

King Faisal Specialist Hospital & Research Centre
Riyadh, Kingdom of Saudi Arabia
01.2010 - 04.2025
  • I have been assigned as a team leader in the pediatric area from 2010 to present.
  • Introduced innovative solutions which maximised output without compromising quality.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Developed strategies for improved performance level across the team.
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Improved patients satisfaction through close collaboration with the team.
  • Provided comprehensive onboarding training to reduce learning curve for new hires.
  • Reduced staff turnover with an effective motivation strategy.
  • Increased team cohesion by implementing regular feedback sessions.
  • Coached team members through new or difficult workflows.
  • Delegated tasks to make best use of individuals' skills.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Fostered positive employee relationships through communication, training and coaching.
  • Monitored health and safety measures for guaranteed compliance.

Education

Doctorate - Business Administration

Glasgow Caledonian University
United Kingdom
01.2020 - 02.2025

Master - Physical Therapy & Education

University of Brighton
United Kingdom
07.2013 - 09.2015

Bachelor - Physical Rehabilitation Science

King Saud University
Saudi Arabia
03.2000 - 08.2006

Skills

    1 Ability to inspire and lead teams toward achieving organizational goals

    2 Skills in developing and implementing long-term business strategies

    3 Understanding financial statements, budgeting, and cost management

    4 Strong verbal and written communication abilities for clear interactions with stakeholders

    5 Capacity to make timely and informed decisions based on data and analysis

    6 Skills in identifying issues and developing effective solutions

    7 Proficiency in planning, executing, and overseeing projects to ensure they are completed on time and within budget

    8 Ability to negotiate effectively with clients, and stakeholders

    9 Skills in fostering a collaborative team environment and developing talent

    10 Flexibility to respond to changing market conditions and organizational needs

    11 Ability to prioritize tasks and manage time effectively to meet deadlines

    12 Building and maintaining professional relationships to enhance business opportunities

Languages

Arabic
Native
English
Advanced

Certification

- RBI (Robust Process Improvement) was held in 19/10/2022

- Certificate in Foundation Quality Improvement was held on July 17, 2023

- Certified the 6-sigma yellow and green belts course was held in 17-19 January 2023

- Certified the 6-sigma yellow and green belts course was held in 26th of February up to 2nd of March 2023

- Certified the healthcare Quality Management course was held in 5-9 February 2023

- Quality, leadership and Pursuit of Zero harm was held in 15-16 November 2023.

- Completed online course about Leadership Transition: Becoming a Front-Line Manager was held on August 22, 2024.

- Completed online course about Leading Across Cultures was held on September 4, 2024.

- Certificate in Six Thinking hats was held on July 13, 2020.

- Certificate in conflict management was held on April 18, 2018.

- Certificate in accelerating and sustaining patient safety held on 23 February-16 April 2023.




Accomplishments

    1. Completed a PI project in Enhancing the Physical Therapy Education Program for parents of pediatric brachial plexus injuries, which was done from 1/04/2018 up to 1/11/2018.

    2. Completed PI project in Enhance parent's awareness toward Home Exercises program (HEP) for disabled children started in 1st of March 2022 until 30th of November 2022.

    3. Participated as co- investigator in research about understand the current

    rehabilitation practice during COVID-19 pandemic and to explore how

    therapists/clinicians in KFSH&RC physical rehabilitation adapting their

    practice to continue serving and supporting their patients, 2020.

    4. Participated in AN INTERNATIONAL, REAL-WORLD,

    OBSERVATIONAL STUDY OF THE NATURAL HISTORY OF

    SUBJECTS DIAGNOSED WITH AROMATIC L-AMINO ACID

    DECARBOXYLASE DEFICIENCY (AADC-d) collaborated with

    neuroscience department at KFSHRC ( Dr. Musaad Abukhalid), 2023.

    5. Participated in the Steer Coav101b12301study for SMA patients as the

    clinical evaluator 2023-2024.

    6. Published an article about The impact of physical therapy Tele-rehabilitation intervention on the clinical outcomes of children during pandemic: systematic review

    7. Published A Case Study about Role of Physical Therapy Intervention Type 1 Spinal Muscle Atrophy

    8. Published a systematic review about the influence of using baby walker on Infant motor development on September 18, 2024

    9. Participated as an International speaker at physiotherapy & rehabilitation conference in Rome, Italy held during March 25-26, 2019.

    10. Participated as an international speaker at the 10th World Congress on physiotherapy, physical rehabilitation, and sport medicine held in London from 20th– 22nd May, 2024

Personal Information

  • Title: Senior Pediatric Physical Therapist
  • Nationality: Saudi National
  • Marital status: Married
  • Place of birth: Saudi Arabia

Custom

  • The physical therapy management for Obstetric Brachial Plexus Palsy, 12/01/18
  • Perception of Healthcare Providers in Agile Environment Imposed By the COVID-19 Pandemic at Physical Rehabilitation Department KFSHRC, 09/01/20
  • The impact of physical therapy Tele-rehabilitation intervention on the clinical outcomes of children during pandemic: systematic review, 11/01/21
  • Role of Physical Therapy Intervention in Type 1 Spinal Muscle Atrophy: Case study, 2023
  • The influence of using baby walker on Infant motor development, 09/18/24

Timeline

Quality control assistant

King Faisal Specialist Hospital & Research Centre
01.2023 - 04.2025

Doctorate - Business Administration

Glasgow Caledonian University
01.2020 - 02.2025

Master - Physical Therapy & Education

University of Brighton
07.2013 - 09.2015

Senior Pediatric Physical Therapist

King Faisal Specialist Hospital & Research Centre
01.2010 - 04.2025

Team Leader

King Faisal Specialist Hospital & Research Centre
01.2010 - 04.2025

Bachelor - Physical Rehabilitation Science

King Saud University
03.2000 - 08.2006
Samah Al-Harbi