Samah Saba

• Working with system vendors to resolve any technical issues or concerns
• Creating and maintaining system documentation and user manuals
• Collaborating with laboratory management to optimize workflows and improve efficiency
• Providing system support and troubleshooting for laboratory staff and other users
• managing laboratory data, ensuring the accuracy and security of information, coordinating with system vendors and users, and maintaining system performance.

• Enhancing performance through collaboration with diverse teams.
• Delegating work to staff, setting priorities and goals.
• Participating in subordinates' tasks to facilitate productivity or help overcome difficulties.
• Recommending solutions related to staffing issues and proposed procedural changes to managers.
• Interpreting and explaining work procedures and policies to brief staff.
• Reviewing employees' work to check adherence to quality standards and proper procedures.

• Providing ongoing training to address staff needs.
• Establishing and enforcing clear goals to keep employees working collaboratively.
• Coordinating employee schedules according to shift changes and availability.
• Monitoring employee productivity to provide constructive feedback and coaching.
• Overseeing quality control initiatives to optimize laboratory performance.
• Determining effective schedules by taking into consideration individual employee preferences and overall coverage needs.
• Keeping equipment in good working order and facilities clean, neat and organized.
• Generating monthly Quality Control reports.
• Facilitating inspections to achieve successful outcomes.
• Promoting and enforcing compliance with regulatory agencies.
• Identifying and reporting issues affecting test performance.
• Completing routine sample processing, validations and reagent QC runs.
• Evaluating and assessing lab equipment to resolve malfunctions and restore functionality.
• Applying established policies and procedures to performed assays of biological specimens.
• Evaluating test system performance and corrected issues to address underperformance.
• Maintaining and calibrating lab instruments and equipment to streamline use.
• Supervising or instructing new technicians/technologists on laboratory protocols.
• Validating laboratory test processes for completeness and safety.
• Coordinating inventory, stocking and ordering.
• Inspecting incoming materials for damage.
• Participating in physical inventory counts to keep information accurate and current.
• Performing inventory cycle counting and identifying discrepancies.
• Coordinating receipt of incoming materials and verified accuracy of items received.
• Performed inventory counts and ordered materials.

Quality coordinator at Al-Mashaer hospitals in Mecca during the Hajj season, responsible for writing and reviewing policies

Conducting field visits to all hospital laboratories in Mecca and laboratories in Al-Mashaer hospitals and ensuring their readiness and the absence of any obstacles during work.

Reviewed current policies and procedural manuals to ensure compliance.

Prepared a comprehensive list of required policies for Service Center for upcoming Hajj season.

Drafted new policies, reviewed them, and secured approval from leadership and General Administration for Quality and Institutional Excellence.

Updated procedural manuals according to Hajj season requirements, coordinating with relevant internal and external entities for alignment.

• Established strong work network by building professional relationships with physicians and fellow employees.
• Collaborated with nursing staff to advocate for individual patient needs.
• Assured regulatory compliance and professionalism across patient service.
• Identified potential problems and patient care trends.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Monitored testing area and equipment to minimize variables.
• Assigned specific tasks to individual team members and evaluated performance.
• Notified supervisors or other relevant personnel of test or production issues.
• Administered competency tests to determine engineers or operators are qualified to use equipment.
• Recommended essential corrective actions based on test results.
• Calibrated products to match design and operational specifications.
• Learned new testing methods through continued education and research.
• Checked software programs for usability, functionality and design issues.

• Maintained clean and fully operational laboratory equipment.
• Ordered laboratory supplies to maintain inventory stock.
• Performed quality control procedures to validate test results according to established standards.
• Followed standard precautions using personal protective equipment as required.
• Calibrated and performed routine maintenance to keep laboratory equipment in satisfactory condition.
• Coordinated prioritization, receipt and delivery of laboratory specimens.
• Used appropriate collection and processing procedures to avoid inadequate specimens and promote reliability of blood products.
• Evaluated and processed biological specimens to support accurate and appropriate testing procedures.
• Maintained patient, specimen and tracking data using laboratory computer system.
• Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
• Analyzed specimens following quality control measures for accurate results.
• Completed preventive maintenance to keep lab equipment and facility in ideal condition.
• Adhered to all safety and infection control precautions and regulations.
• Carried out medical laboratory procedures using skills in microscopy (Semen Analysis) and Infertility Testing (Intrauterine Insemination Technique).
• Communicated with teammates and various departments within facility for smooth transfer of information and operations.