Samar Mohamed Hassan
Dubai
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Manager
Reef Perfumes
10.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expain sales opportunities.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
SALES ASSOCIATE
REEF Perfumes
04.2023 - 09.2023
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Encouraged customers to make additional purchases and suggested relevant items
- Performed cleaning tasks, keeping store neat and organized
- Cultivated relationships with new and existing customers to drive sales
- Utilized active listening techniques to identify customer needs and provided appropriate solutions
- Kept work area clean, organized and free of clutter at all times
- Engaged with guests to understand and anticipate customer service needs
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers
- Built relationships with potential customers by providing helpful advice on product selection
- Assisted customers with product selection to ensure customer satisfaction
- Helped customers find and select products
- Greeted customers warmly and offered assistance
- Followed checklist to complete retail store opening and closing activities
ENGLISH LANGUAGE TEACHER
Sun Rise School
01.2020 - 03.2023
- Prepared well-structured, diversified lessons in alignment with approved syllabus
- Fostered a positive learning environment by reinforcing appropriate behavior among students
- Encouraged critical thinking skills through meaningful discussions about relevant topics related to the course material
- Maintained detailed records of student progress in order to track academic achievement over time
- Created engaging activities that reinforced language concepts and encouraged active participation
- Collaborated with other teachers to design course curricula and share best practices in teaching techniques
- Participated in professional development workshops related to English language education
- Integrated technology into classroom lessons to enhance student engagement and understanding
- Utilized various teaching methods and materials to engage students in the learning process
- Developed effective lesson plans to teach English grammar, vocabulary, and pronunciation to a diverse student population
- Assessed student progress through tests and assignments, providing feedback for improvement
Education
BACHELOR OF ARTS (B.A.) - FACULTY OF LAW-ENGLISH
Zagazig University
01.2017
Skills
- Adapt to Diverse Groups
- Product Promotion
- Multitasking Strengths
- Money Handling
- Guest Relations
- Complex Problem-Solving
- Product and Service Sales
- Verbal Communication
- Excellent People Skills
- Cash Handling Accuracy
- Customer Service
- Speaking Clearly
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales expertise
- Client relationship management
- Sales strategy development
- Verbal and written communication
- Consultative sales
Certification
- TEFL Diploma, 2023
- English Conversation, 2016
Languages
Arabic
English
Timeline
Sales Manager
Reef Perfumes
10.2024 - Current
SALES ASSOCIATE
REEF Perfumes
04.2023 - 09.2023
ENGLISH LANGUAGE TEACHER
Sun Rise School
01.2020 - 03.2023
BACHELOR OF ARTS (B.A.) - FACULTY OF LAW-ENGLISH
Zagazig University
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