Summary
Overview
Work History
Education
Skills
Certification
Training
Languages
Timeline
Generic

Samar Abdelaziz

Riyadh

Summary

Product Manager specializing in IT and SaaS solutions, adept at leading cross-functional teams and driving impactful feature development. Proven experience in Agile methodologies and product strategy, with a strong focus on remote collaboration in global markets. Analytical expertise in product marketing enhances ability to deliver measurable business results. Committed to formulating effective strategies for product enhancements and successful launches.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Product Manager

AKSA- Business Technologies
Riyadh
09.2024 - Current
  • Led end-to-end development of a new internal claims processing platform that reduced average processing time by 18%.
  • Collaborated with cross-functional teams (engineering, UX, data) to launch two B2B SaaS modules, increasing enterprise client engagement by 25%.
  • Managed product lifecycle from discovery to rollout using Agile.
  • Collected user feedback across 5 departments to define technical requirements and align releases with business needs.
  • Defined KPIs and dashboard reporting using Power BI to monitor feature adoption, leading to a 15% improvement in user satisfaction.
  • Successfully presented AXA’s digital transformation efforts at LEAP 2025, showcasing the IT roadmap and increasing technical partner inquiries by 30%.

Product Manager

ALEXBANK
05.2022 - 08.2024
  • Spearheaded 6+ product lines, integrating sales data and user analytics, leading to a 15% increase in customer acquisition.
  • Established new agricultural finance partnerships, expanding the bank’s presence in the sector.
  • Generated EGP 18M in cash flow for Microfinance & Small Business through billing acceleration and vendor payment optimization.
  • Negotiated vendor contracts, reducing costs by EGP 230K and improving cash flow by EGP 1M.

Business Development Executive

CARMA- Egypt
04.2021 - 06.2022
  • Owned the roadmap for a media intelligence dashboard product, enhancing usability and feature customization for enterprise clients.
  • Launched 3 key feature updates that improved client retention by 22% over two quarters.
  • Led sprint planning and backlog prioritization across remote engineering and QA teams in Dubai and Cairo.
  • Initiated data visualization enhancements, resulting in 18% reduction in user-reported issues.
  • Defined pricing tiers and coordinated product marketing campaigns, generating a 12% boost in upsells from existing accounts.
  • Conducted customer interviews across 4 countries (UAE, KSA, Egypt, Jordan) to refine personas and optimize feature development.

Business Development Specialist

Baramoda
12.2019 - 12.2020
  • Identified New Market Opportunities by Conducting research to find emerging trends, new customer segments, and regions where the company can expand its product or service offerings.
  • Established relationships with suppliers, distributors, and other stakeholders which enhanced the company’s reach and operational efficiency.
  • Implemented strategies that increased product sales by 15%.

Customer Relationship Specialist

AGROS- Turkey
08.2018 - 11.2019
  • Developed strong, long-term relationships with agribusinesses, distributors, and other stakeholders.
  • Acted as the primary point of contact for clients, addressed their inquiries, resolved issues, and ensured that they have a positive experience with the company’s products.
  • Collected feedback from customers to understand their evolving needs and challenges, and relay this information to the product development or sales teams to improve offerings.
  • Manages Customer Accounts: Kept track of key customer data, purchase history.

Customer Relationship Management Specialist

Vodafone (VIOS)
03.2016 - 07.2018
  • Owned the roadmap for a media intelligence dashboard product, enhancing usability and feature customization for enterprise clients.
  • Communicated with internal partners and write technical training manuals for end users.
  • Established workflows and standards for entering data in the CRM system Customizing and pulling marketing reports.

Education

Product Management Diploma -

Hacettepe University
Turkey
01.2020

B.Sc. - Agribusiness & Business Planing

Cairo University
Egypt
01.2016

Skills

  • Product lifecycle management
  • Agile methodology
  • Data analysis
  • User experience design
  • Market research
  • Business development
  • Competitive analysis
  • Stakeholder management
  • Product strategy
  • KPI tracking
  • Progress monitoring
  • Financial management
  • Business case development
  • Roadmap development
  • Product vision and strategy
  • Research and trend analysis

Certification

  • Expert in Sustainable Agriculture Finance certificate
  • IELTS Certificate
  • SPSS Expert Certificate

Training

  • Data Collection Training- CRDRS
  • Survey designing and conducting training -Indore University-India
  • Project Management Training -WFP
  • Data Analysis Training-GIZ
  • CRM training- Vodafone UK

Languages

Arabic
First Language
English
Proficient (C2)
C2
Turkish
Intermediate (B1)
B1

Timeline

Product Manager

AKSA- Business Technologies
09.2024 - Current

Product Manager

ALEXBANK
05.2022 - 08.2024

Business Development Executive

CARMA- Egypt
04.2021 - 06.2022

Business Development Specialist

Baramoda
12.2019 - 12.2020

Customer Relationship Specialist

AGROS- Turkey
08.2018 - 11.2019

Customer Relationship Management Specialist

Vodafone (VIOS)
03.2016 - 07.2018

Product Management Diploma -

Hacettepe University

B.Sc. - Agribusiness & Business Planing

Cairo University

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Samar Abdelaziz