Summary
Overview
Work history
Education
Skills
Timeline
Generic
Samar Alkhalaf

Samar Alkhalaf

AlUla

Summary

Operations and reporting coordinator specializing in RCU-related projects in Alula. Expertise in compiling comprehensive reports and managing client documentation while ensuring timely approvals. Proven ability in invoice coordination, timesheet submission, and organizing operational data. Skilled in navigating structured reporting calendars within fast-paced project environments.

Overview

5
5
years of professional experience
2024
2024
years of post-secondary education

Work history

Help Desk & Operations Coordinator

Musanadah – Villa Hegra (RCU Project)
AlUla, Saudi Arabia
2025.10 - Current

Compile and share Daily, Weekly, and Monthly reports with the client.
• Prepare, submit, and obtain client approvals for all CAs and WCR invoices.
• Coordinate between client and internal teams to ensure timely documentation and approvals.
• Maintain and update Adhoc Tracker for site-related actions.
• Compile and submit Monthly IMS report before the 2nd of each month.
• Maintain and submit Timesheets before the 20th of each month.
• Track PRs and POs and follow up to ensure proper processing.
• Handle urgent document requests and ensure immediate submission to the client.
• Monitor pending approvals and outstanding documentation.
• Ensure accuracy and data validation before submission.

Sales & Operations Specialist

Hero Experiences
AlUla
2024.04 - 2025.04

• Manage reservations and sales operations.
• Maintain structured tracking sheets for bookings, revenue, and invoices.
• Validate financial data and ensure accuracy before processing.
• Support management with organized operational summaries.
• Coordinate with hotels and partners to support smooth operations.
• Maintain organized documentation and internal records.

Employee Engagement Specialist

Knowliom – (RCU Project – Contract Role)
AlUla, Saudi Arabia
2024.01 - 2024.03

• Designed and implemented employee engagement initiatives.
• Collected and analyzed employee feedback to identify improvement areas.
• Prepared structured summaries and internal reports for management review.
• Supported internal communication and HR coordination processes.

Ambassador

Quintessentially – (RCU Project – Contract Role)
AlUla, Saudi Arabia
2023.10 - 2023.12

• Designed personalized itineraries based on client preferences and schedules.
• Coordinated bookings and activity arrangements to ensure smooth execution.
• Provided professional front-line support to visitors.
• Assisted in organizing on-site events and daily operations.
• Ensured seamless visitor experience through effective planning and coordination.

Trainee

Royal Commission for AlUla
AlUla, Saudi Arabia
2021.07 - 2022.04

• Assisted in preparing internal documentation and records.
• Supported meeting coordination and follow-up documentation.
• Organized departmental files and administrative tasks.

Education

Bachelor’s Degree in English Language and Translat -

Taibah University
AlUla

Skills

    Microsoft Excel (Data tracking, Pivot Tables, structured reporting sheets)
    Data organization & validation
    Operational reporting support
    Invoice processing & approval coordination (CAs/WCRs)
    PR & PO tracking
    Documentation management
    KPI tracking
    PowerPoint presentations
    Basic Power BI knowledge

Timeline

Help Desk & Operations Coordinator

Musanadah – Villa Hegra (RCU Project)
2025.10 - Current

Sales & Operations Specialist

Hero Experiences
2024.04 - 2025.04

Employee Engagement Specialist

Knowliom – (RCU Project – Contract Role)
2024.01 - 2024.03

Ambassador

Quintessentially – (RCU Project – Contract Role)
2023.10 - 2023.12

Trainee

Royal Commission for AlUla
2021.07 - 2022.04

Bachelor’s Degree in English Language and Translat -

Taibah University
Samar Alkhalaf