Summary
Overview
Work history
Education
Skills
Languages
Successful Projects
Personal Information
Certification
Timeline
Generic
Sameer Arif

Sameer Arif

Jeddah,Mecca Region

Summary

Talented Head of parts operations with extensive experience representing prestige dealerships. Built positive customer, staff and supplier relations to maintain excellent parts and accessory service. Negotiated strategically to acquire goods within target costs, maximizing department profits.

Hard-working parts advice professional experienced in stock supply and management. Sourced cost-efficient inventory through reputable suppliers to maximise quality and profit potential. Maintained accurate, reliable systems to monitor and manage supplies.

Diligent shop team member skilled with money handling and customer questions.

Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.

Focused Manager with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Motivated Operation Head with 14 years of experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Overview

6
6
years of professional experience
1
1
Certification

Work history

General Manager - National Parts Operations (Autohub)

Abdul Latif Jameel Body and Paint Works Company / Head Office
01.2010
  • Set policies and processes outlining expectations on employee behaviour at every level.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Prepared and reviewed procedural documents for daily operations.
  • Tracked KPIs to drive profitability and target delivery 100%.
  • Scheduled regular team meetings to discuss business updates, issues and recommendations.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Recruited top-performing candidates to build staff retention and team performance.
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Negotiated with vendors and service providers to control corporate expenditures.
  • Generated business, cost and employee reports to management.

Parts Advisor

Aljomaah Automotive Company
01.2006 - 01.2010
  • Updated stock systems regularly for reliable inventory information.
  • Advised customers on prices premium parts and accessories.
  • Drafted stock management reports to illustrate trends and sales data.
  • Checked incoming parts against delivery notes to limit stock discrepancies.
  • Negotiated fair prices on new and used parts for enhanced profit potential.
  • Promoted parts and accessory sales to increase revenue and drive satisfaction.
  • Greeted customers and asked open-ended questions to better determine needs.
  • Responded to customer emails quickly to maintain excellent service levels.

Sales Supervisor

Lodi Est. Trading & Contracting
01.2004 - 01.2006
  • Organised and coordinated sales team schedules, helping staff meet company and client expectations.
  • Coached team members to reach and exceed weekly and monthly sales goals.
  • Analysed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
  • Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
  • Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.

Education

bachelor's degree in business administration - Business Administration

Arab International Academy
Jeddah

Bullet Proof Manager Program - undefined

CRESTCOM International Academy Greenwood Village Colorado. USA

Leading Digital Transformation Program - undefined

MBSC (Mohammed Bin Salman College)

undefined

Al Khaleej Training & Education

undefined

King Faisal Secondary High School

undefined

Sunrise

undefined

Spare Parts Education for Automotive Mastery

Skills

  • Computer skills: Microsoft office 2019 (Word, Excel, Power point and Outlook), Internet explorer, and many other Computer programs
  • Make professional letters, reports, proposals agreements and Power point presentations
  • Communication & interpersonal skills
  • Working individually and within a team
  • Ability to work under pressure and for long hours
  • Persuasion & negotiation skills
  • Project Management
  • Problem-solving and decision-making
  • Communication skills
  • Department and Stock management
  • Operational support
  • Leadership and team management Skills
  • Strategic planning for Parts Operations
  • Market research expertise
  • Excellent communication and interpersonal skills
  • Inventory control and Operational processes
  • Staff motivation
  • Professional and mature
  • KPI management

Languages

Arabic
Native
English
Upper intermediate
Hindi
Native
Urdu
Native

Successful Projects

  • Development for Multi Brand Parts business by creation of official and initial agreements with 65 agencies, Dealers & Local Suppliers that serve to provide spare parts to Autohub centers with the highest discount rates available in the market and the reasonable Lead time.
  • Agreement with Supplier that can provide Spare parts for more than one brand in more than one region with below Facilities: Agreed Discount Rates, Efficient Lead time, Credit Account facility with 1 Million SAR limit, Door to Door Service Parts delivery.
  • The estimation process is the most important stage to open the incident and taking the approval to start the job, we are facing many delays by the suppliers to providing the quotations on time, which causes delays to take approvals from Insurance companies and then delays in K2K time. So we create a new department for estimation of most demanded brands with purchased original electronic parts catalog and received complete parts price master list to provide the estimation in same day with correct part number and prices. (Hyundai / KIA / Nissan / Ford / Cheery / Gelly / Haval)
  • Due to shortage of space for parts warehouse at our all Autohub centers, We build an Multi Brand Warehouse to keep fast-moving Body items, specially to take the advantage of ALJID monthly Campaign to generate more margin GP with bulk orders and reduce lead time for non-metro centers.
  • Attending and part of Annual Automechanika Conference at Dubai for Year 2022 & 2023. The largest international trade exhibition for the automotive aftermarket industry in the wider Middle East region.
  • All center of Autohub Parts Department Kodawari Achievement was 100%.
  • According to the Kingdom of Saudi Arabia's vision of creating more job opportunities, especially in the various private different sectors, the spare parts department is considered one of the important sectors that serves the professional development of individuals to a very large extent. We succeeded in increasing Saudization in spare parts department from 43% to a rate exceeding 70% in the year 2023.

Personal Information

  • Place of Birth: Jeddah Saudi Arabia
  • Date of birth: 07/09/85
  • Marital Status: Married and have 4 children

Certification

  • AL-JOMAIH COMPANY

16 Certified General Motors training course in sales and sales skills, and how to deal with the customer face to face and on the phone.

Achievements: Challenge Board of Directors 1st prize award

  • ABDUL LATIF JAMEEL COMPANY

7 Certified ALJ training course in Basic of Parts

SPEAM Spare parts education for Automotive Mastery

ALJ Regional Skill Contest Winner

ALJ National Regional Skill Contest Winner

ALJ Basics of Project Management Program

Timeline

General Manager - National Parts Operations (Autohub)

Abdul Latif Jameel Body and Paint Works Company / Head Office
01.2010

Parts Advisor

Aljomaah Automotive Company
01.2006 - 01.2010

Sales Supervisor

Lodi Est. Trading & Contracting
01.2004 - 01.2006

bachelor's degree in business administration - Business Administration

Arab International Academy

Bullet Proof Manager Program - undefined

CRESTCOM International Academy Greenwood Village Colorado. USA

Leading Digital Transformation Program - undefined

MBSC (Mohammed Bin Salman College)

undefined

Al Khaleej Training & Education

undefined

King Faisal Secondary High School

undefined

Sunrise

undefined

Spare Parts Education for Automotive Mastery
Sameer Arif