Sameer Dardoom
Riyadh,Riyadh Region
Summary
Meticulous hospitality leader accustomed to managing high-performing teams in high-volume restaurants. Leverages precise attention to detail and proactive problem-solving to maintain seamless restaurant operations. Charismatic communicator with proven history of building rapport to support patron loyalty. Dynamic [Job Title] skilled in operational management and resource allocation. Monitors inventory levels and supply needs to promote consistent service. Enforces quality and safety standards to maintain reputation for food service excellence. Restaurant management professional with extensive experience leading high-performing hospitality teams. Develops staff to maximise establishment potential. Motivated to enhance profits and continuously improve service delivery.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work history
Food and beverage supervisor
Mansard Radisson Collection
Riyadh, Riyadh Region
07.2023 - Current
- Identified and maximised upselling opportunities to increase sales and profits.
- Confirmed all staff adhered to uniform and personal hygiene policy as detailed within Company Induction Pack.
- Monitored and authorised staff clock-in and clock-out procedures.
- Oversaw food preparation and production standards by implementing high quality control measures.
- Led F&B team to champion customer service and consistently elevate food presentation standards.
- Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
- Assisted management in conducting annual staff appraisals with team members working within area of responsibility.
- Managed restaurant and bar booking sheets to organise guest lists and avoid double bookings.
Assistant restaurant manager
Gadwa Ashwa co
Riyadh, Riyadh Region
07.2017 - 09.2020
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Introduced motivational success recognition scheme.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Food and beverage supervisor
Four Seasons Hotel
Riyadh, Riyadh Region
09.2013 - 11.2016
- Identified and maximised upselling opportunities to increase sales and profits.
- Confirmed all staff adhered to uniform and personal hygiene policy as detailed within Company Induction Pack.
- Monitored and authorised staff clock-in and clock-out procedures.
- Oversaw food preparation and production standards by implementing high quality control measures.
- Delivered functions and events to required standards in collaboration with events coordinator.
- Operated and maintained security of Point of Sales (POS) system.
- Led F&B team to champion customer service and consistently elevate food presentation standards.
- Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
- Assisted management in conducting annual staff appraisals with team members working within area of responsibility.
- Maximised company profits through rigorous analysis and control of both portioning and wastage.
- Planned staffing levels based on evolving service demands.
Education
scientific
Abe hanefa intermediate
Riyadh, Riyadh Region 01.1997 - 12.1997
waiter
Al Hokier Institute for Tourism and Hotels
Riyadh, Riyadh Region 03.2013 - 06.2013
Skills
- Food preparation supervision
- Waitlisted
- Menu design and development
- Menu optimisation
- Food hygiene regulations
- F&B inventory management
- Customer complaint handling
- Quality Assurance
- Performance evaluations
- Safe food handling
- Workflow planning
- Hiring and training
- Staff supervision
- Training
Languages
Arabic
Fluent
English
Advanced
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Food and beverage supervisor
Mansard Radisson Collection
07.2023 - Current
Assistant restaurant manager
Gadwa Ashwa co
07.2017 - 09.2020
Food and beverage supervisor
Four Seasons Hotel
09.2013 - 11.2016
waiter
Al Hokier Institute for Tourism and Hotels
03.2013 - 06.2013
scientific
Abe hanefa intermediate
01.1997 - 12.1997
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