Samer Ali
Yanbu
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I developed my creative skills and abilities in many areas, and it raised my spirit with challenge and determination. I always strive to develop in various fields, develop the facility.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Yanbu Heritage Commission Branch Manager
Ministry of Culture - Heritage Commission
01.2022 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Yanbu Branch Manager
Ministry of Tourism
01.2015 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
Branch Manager
Arab National Bank
01.2012 - 01.2014
- Saudi commission for tourism and national heritage
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Resolved various issues impacting sales management and business operations.
- Generated financial and operational reports to assist management with business strategy.
- Implemented service improvements to enhance sales cycle.
Customer Service Supervisor
Riyad Bank
01.2010 - 01.2011
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Bachelor of Science - Computer And Information Sciences
AL Jouf University
Al Jouf09.2009
Diploma - English
Global Institute For Education And Training
Diploma - Human Resources Management
Ibn Rushd College For Management Sciences
Yanbu12.2022
Skills
- Excellent Time Management Skills
- Competitor Tracking
- Multitasking Abilities
- Event Planning
- Relationship Management
- Employee Development
- Team Player
- Operations Management
- Excellent Work Ethic
- Excellent Communication Skills
- Team Supervision
Accomplishments
- E-mail: saljuhani@moc.gov.sa
- Membership
- Supervisor of the Yanbu Pavilion at the National Festival & Heritage and Culture (Janadriyah)
- Former member of the Saudi Sports Federation
- Navy.
Certification
Certificate in Effective Communication Skills Course.
A certificate course for building the skills of work teams, igniting enthusiasm, and
activating the potential of teams.
Certificate in Events and Exhibitions Management Course.
Certificate in Certificate of Strategic Planning.
Certificate of rehabilitation and operation of heritage buildings in the fields of tourist.
Qudwa Program for Leaders Development.
Languages
Arabic
Native language
Arabic
Proficient
C2
English
Intermediate
B1
Timeline
Yanbu Heritage Commission Branch Manager
Ministry of Culture - Heritage Commission
01.2022 - Current
Yanbu Branch Manager
Ministry of Tourism
01.2015 - 01.2021
Branch Manager
Arab National Bank
01.2012 - 01.2014
Customer Service Supervisor
Riyad Bank
01.2010 - 01.2011
Bachelor of Science - Computer And Information Sciences
AL Jouf University
Diploma - English
Global Institute For Education And Training
Diploma - Human Resources Management
Ibn Rushd College For Management Sciences
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