Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Languages
Timeline
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Samer Majed

Samer Majed

KSA, Khobar,31195

Summary

Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Seasoned Operations Manager who excels at streamlining operations to decrease costs and promote organizational efficiency. Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and administration. Self-motivated, innovative and goal-orientated management professional committed.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Logistics Manager

Catering Care Company
Dammam, Saudi Arabia
08.2022 - Current
  • Worked with warehouse teams to plan and execute efficient storage strategies.
  • Prepared logistics documentation, including shipping manifests and customs clearance forms.
  • Completed shipment documentation to company standards.
  • Liaised with customers and other departments to plan timely transportation of goods.
  • Developed lasting relationships with employees, peers, upper management and outside vendors.
  • Collated logistics-related information for analysis and process improvement.
  • Negotiated rates with transport providers to achieve project budgets.
  • Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
  • Supervised fleet repair activities and validated operations after service.
  • Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
  • Monitored supply chain activities to validate quality of goods procured.
  • Sourced and verified quotations from suppliers before initiating purchase processes.
  • Negotiated contracts and terms successfully, delivering cost and operational efficiency for group.
  • Managed supplier base, developing joint business plans for improved profitability, product and service levels.
  • Delivered category management process, achieving defined growth targets.
  • Reviewed proposals and submitted reports to General Manager for selection.
  • Registered and licensed vehicles, complying with all relevant regulations.
  • Reviewed accident reports to identify and prevent future issues.
  • Created and managed fleet policies and procedures.
  • Coordinated dispatching of transport vehicles distributing goods across [Location].
  • Adjusted inventory levels to keep obsolescence and cost low.
  • Planned logistics across international boundaries to reliably meet delivery requirements.
  • Managed resources to yield high Return On Investment (ROI), raising cost-effectiveness.
  • Coordinated logistics operations according to stakeholder, supplier and client needs.
  • Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.

E-Commerce Development Manager

Express Transportation CO ( oda )
Riyadh
10.2020 - Current
  • B2B and B2C eCommerce Portal Development.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Oversaw daily operations to ensure high levels of productivity.
  • Worked with customers to understand needs and provide excellent service.
  • Supervised work of contracted employees to keep on task for timely completion. (Trello)
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.

Frontend and Web Design Developer :


  • Collaborated with stakeholders during development processes to confirm creative proposals and design best practices.
  • Designed and updated layouts to meet usability and performance requirements.
  • Created powerful Content Management Systems to serve as interface for client.
  • Developed landing pages and dashboards .
  • Crafted SEO strategy and intuitive interface for site to achieve prominent rankings across top browser platforms.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Managed, monitored, sustained, troubleshot and supported existing integration implementations.
  • Coded websites using HTML and CSS languages.
  • Oversaw technical issues and troubleshooting requests to resolve surfaced problems.
  • Developed team communications and information for meetings.

Operation Manager

Star Logistic Sub Contract With Souq.com (Amazon )
ALKhobar
08.2018 - 05.2020
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and sales.
  • Researched and updated all required materials needed for firm and partners.
  • Supported Chief Operating Officer with daily operational functions.
  • Established project control procedures such as project forecasts and cash flow projections.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Senior Sales & IT Projects Management

Saudi Technical Support Company
ALKhobar
04.2015 - 06.2017
  • Supported the sales team in writing proposals and closing contracts.
  • Trained all incoming sales team members.
  • Negotiated prices, terms of sales and service agreements.
  • Created sales contacts with on- and off-site accounts.
  • Managed team of three direct reports responsible for ongoing product optimization, account management and ad placement on company website.
  • Completed and posted bills, contracts, policies and cheques.
  • Managing a team of over 20 administrative & technical staff.
  • Strengthening the IT infrastructure through to implementing new technologies.
  • Responsible for hardware and software installation, maintenance and repair.
  • Performing routine audits of systems and software.
  • Manage the IT budgets and expenditure on hardware and software.
  • Developing & maintaining the company IT systems, software and databases. Recommending and implementing improvements and efficiencies.
  • Reporting to the IT Director & Chief Executive.
  • Having excellent time management, confidentiality & communication skills. Having strong IT, commercial, planning and budgeting skills.
  • Management of server software and associated backup routines.
  • To evaluate, test, advise, train and support I.T. related project Procurement of IT hardware, software and maintenance products & services. Responsible for the recruitment and training of new staff.
  • Implementing new software, hardware and data systems.
  • Providing technical or help desk support

Project Management

Middle East System Company
Jeddah
03.2010 - 03.2015

1- KAUST Project as a subcontract with Binladin

2- Jabal Omar Project as a subcontract with Nisma Company

  • Defined clear targets and objectives and communicated them to other team members.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Assessed vendor products and maintained positive vendor relations.
  • Increased profits by 50% and above in one year through restructure of business line.
  • Developed and rolled out new policies.
  • Created daily and weekly cash reports for accounting management.
  • Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
  • Worked with managers to develop annual expense plan goals.
  • Develop and maintain key supplier relationships.
  • Negotiate, develop, and maintain procurement contracts for competitive pricing, service levels, and legal terms.
  • Develop purchasing strategies that meet budgetary and other operational requirements of the company.
  • Manage inventory quantity, safety stock levels, and service usage reports
  • Coordinate with Warehouse to resolve inventory related issues.

Maintenance Supervisor

Samir Group
ALKhobar
08.2006 - 03.2010

- Assigned appropriate manufacturing supervisor, assembler and operator duties.

- Managed documentation of and training on production procedures and work instructions.

- Recommended and executed quality improvements for production and product quality.

- Supported the development of paint operations staff to meet competency and performance expectations.

- Created and updated department work instructions and reports on a regular basis.

Education

IT ( Online ) -

Willington University
09-2008

Science -

ALRawdah School
07-2003

Skills

  • Ul/UX Developer
  • eCommerce Feature Development
  • Social skill development
  • Mobile Development Cycle
  • Microsoft Office
  • Planning and Coordination
  • Training & Development
  • Project Management
  • Content Marketing
  • Teambuilding
  • Development and training
  • HTML and CSS
  • Web development projects
  • Social media management
  • Purchasing management
  • WordPress knowledge
  • Strategic initiatives
  • Mentoring and training
  • Supply chain management
  • Coordination
  • Systems evaluation
  • Schedule development
  • Leadership skills
  • Client account management
  • Digital marketing
  • Invoicing
  • Operational support
  • Logistical planning
  • Department management
  • Strategic research
  • Facility management

Certification

  • Microsoft Certified System Engineer + Security
  • React Native - The Practical Guide [2021 Edition]
  • React - The Complete Guide (incl Hooks, React Router, Redux)
  • Modern HTML & CSS From The Beginning (Including Sass)
  • E-Commerce Psychology
  • Logistics and Supply Chains Fundamental, Design and Operations
  • Fundamentals in Digital Marketing (Google Skills)

Affiliations

  • Techgnoloy
  • Website Design
  • Sports

References

References available upon request.

Languages

Arabic
Native
English
Native

Timeline

Logistics Manager

Catering Care Company
08.2022 - Current

E-Commerce Development Manager

Express Transportation CO ( oda )
10.2020 - Current

Operation Manager

Star Logistic Sub Contract With Souq.com (Amazon )
08.2018 - 05.2020

Senior Sales & IT Projects Management

Saudi Technical Support Company
04.2015 - 06.2017

Project Management

Middle East System Company
03.2010 - 03.2015

Maintenance Supervisor

Samir Group
08.2006 - 03.2010

IT ( Online ) -

Willington University

Science -

ALRawdah School
Samer Majed