SAMER YASSIN SABIL
Al Khobar
Summary
Dynamic and highly dependable professional with a strong foundation in team leadership and strategic planning. Demonstrates exceptional intercultural communication and customer experience management skills, ensuring seamless operations in diverse environments. Proficient in social media management and computer skills, with a keen attention to detail and the ability to handle pressure effectively. Known for a positive attitude and fast learning capabilities, aiming to leverage these strengths towards enhancing organisational success.
Overview
30
30
years of professional experience
1
1
Certification
Work history
IKTVA Coordinator
AMT Contracting
Al Khobar
01.2022 - 11.2025
- Manage IKTVA compliance including reporting, data collection, and review.
- Coordinate with departments and external partners to support localization goals.
Assistant Manager – Strategy Business Coordinator
AMT Contracting
Al Khobar
01.2021 - 11.2025
- Facilitate communication between Strategy & Investment and other departments.
- Review strategic priorities and support the corporate strategy execution.
- Assess branding and communication campaign performance (ROI & KPIs).
- Conduct market and financial analyses for business evaluation.
- Align strategic objectives with operational execution.
Teaching Operations Manager
British Council
Al Khobar
01.2018 - 01.2020
- Managed teacher deployment and scheduling.
- Ensured customer care, registration, and compliance standards.
- Oversaw teaching centre financial and customer-related systems.
Registrar & Customer Services Manager
British Council
Al Khobar
01.2011 - 01.2017
- Led registration processes and improved customer journey.
- Enhanced team performance and operational workflow.
Project Manager – Education (Arts & Creativity)
British Council
Al Khobar
01.2006 - 01.2010
- Delivered large-scale arts and education projects across KSA & MENA.
- Managed grant-funded activities and partnerships.
- Supported workshops across Music, Film, Theatre, and Literature.
Education Manager
British Council
Al Khobar
01.2003 - 01.2005
- Planned and delivered education projects aligned with country objectives.
- Developed budgets and communication plans.
Registrar & IT Assistant
British Council
Al Khobar
01.1996 - 01.2002
- Managed IT infrastructure and system upgrades.
- Provided consultancy for business-technology alignment.
Education
Bachelor of Business Administration -
Al Nileen University
KhartoumSkills
- Team Leadership
- Intercultural Communication
- Strategic Planning
- Customer Experience Management
- Social Media
- Pressure Handling
- Computer Skills
- Fast Learner
- Attention to Detail
- Positive Attitude
- Highly Dependable
Certification
- Operation & Customer Services Care – Bahrain
- Corporate Engagement & Client Needs – Riyadh
- Team Management & Staff Evaluation – Jeddah
- Health & Safety – Khobar
- Fraud Management – Bahrain
- Exhibitions Management (Arts & Science) – UK
- Digital Marketing & Market Analysis – South Africa
- Interactive Marketing Award – KSA
- Microsoft Windows Server Management – Al Khobar
- Oracle Discoverer & Marketing Techniques – Cairo
- Microsoft Windows Implementation & Support – Al Khobar
- Planning & Managing Educational Projects – UK
- Promoting UK Education – UK
LANGUAGES
Arabic – Fluent
Intermediate
English – Advanced
Intermediate
Timeline
IKTVA Coordinator
AMT Contracting
01.2022 - 11.2025
Assistant Manager – Strategy Business Coordinator
AMT Contracting
01.2021 - 11.2025
Teaching Operations Manager
British Council
01.2018 - 01.2020
Registrar & Customer Services Manager
British Council
01.2011 - 01.2017
Project Manager – Education (Arts & Creativity)
British Council
01.2006 - 01.2010
Education Manager
British Council
01.2003 - 01.2005
Registrar & IT Assistant
British Council
01.1996 - 01.2002
Bachelor of Business Administration -
Al Nileen University