Samer Youssef
Khobar,Saudi Arabia
Summary
Dynamic and results-driven professional with a strong foundation in marketing and sales strategies, complemented by exceptional skills in effective communication and creative thinking. Demonstrates expertise in customer service excellence, relationship management, and team leadership, fostering positive customer engagement and building lasting relationships. Proficient in data analysis, Microsoft Excel, and the Microsoft Office Suite, with a proven ability to manage accounts and inventory efficiently. Committed to leveraging analytical-thinking and decision-making authority to drive business success while pursuing opportunities for professional growth.
Marketing professional successful in campaign development and programme management. Forward-thinking and analytical in tracking markets and optimising strategies for best results. Excels at partnering cross-functionally to generate outstanding results.
Results-driven Area Sales and Operations Manager with knack for streamlining processes and boosting team performance. Known for driving revenue growth by leading high-performing teams and implementing strategic initiatives. Achieved significant improvements in customer satisfaction and operational efficiency across multiple regions.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work history
Sales accountant
The National Medical Product ( Damad )
Khobar, Saudi Arabia
02.2007 - 02.2011
- Prepare more than 35 customer statement and follow up with them regarding payment and due amounts.
- Generated invoices based on established accounts receivable schedules and terms.
- Advised management on financial details related to business operations, inventory levels and budgets.
Warehouse supervisor
The National Medical Product ( Damad )
Khobar, Saudi Arabia
02.2011 - 02.2014
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Improved warehouse layout to maximize storage space.
- Worked with supply chain professionals to monitor and replenish inventory levels.
- Updated accounting records with new payments, balances and customer information.
- Calculated bills owed by customers, prepared invoices and distributed statements.
- Supervising the deliveries for Bahrain, Qatar, and Dubai for medical items.
- Responsible for the raw material receiving and sending to the factory.
- Supervised the annual inventory for the Eastern region Warehouse for five years and prepared the final reports.
Area sales and operations manager
The National Medical Product ( Damad )
Khobar
02.2015 - Current
- Follow up with sales, accountants, drivers, coordinators, and the collections team.
- Responsible for all government and private hospitals in the Eastern region.
- Working on the Aramco portal website to publish and coordinate the delivery of company contracts for three years.
- Supervising the company's contracts and orders on the Nupco website, and resolving issues with deliveries.
- Prepare the report and analyze the sales, pending orders, and OIH to achieve the branch target.
- Participating with our sales team to prepare the annual forecast for the company's products.
- Quoting the tenders for government and private hospitals.
- Responsible for Eitmad Web to submit the invoice to finance for National Guard hospitals in the Eastern area.
- Working on the Odoo System for 2 years and being able to build reports and create invoices and quotations.
Education
Bachelor of Commerce - Accountant
09.2000 - 05.2004
Skills
- Positive attitude
- Excellent in office work (Excel, Word, and PowerPoint)
- Time-management
- Marketing and sales strategies
- Effective communication
- Creative thinking
- Active listening
- Team leadership and motivation
- Customer service excellence
- Customer engagement
- Relationship-building
- Relationship Management
- Sales reporting
- Computer literacy
- Decision-Making authority
- Microsoft Excel proficiency
- Ability to present company
- Account management
- Microsoft Office Suite
- Analytical-thinking
- Data analysis
- Inventory management
Languages
English
Upper intermediate
Affiliations
- Watching TV, Traveling
Timeline
Area sales and operations manager - The National Medical Product ( Damad )
02.2015 - Current
Warehouse supervisor - The National Medical Product ( Damad )
02.2011 - 02.2014
Sales accountant - The National Medical Product ( Damad )
02.2007 - 02.2011
Faculty of Commirce - Bachelor of Commerce, Accountant
09.2000 - 05.2004
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