Samer Ali Mohamed
IT Engineer
Riyadh,KSA
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
System Administrator
Dallat Najd Trading Company
Riyadh, KSA
01.2021 - 12.2021
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Supported phone, photocopier, fax machine and other physical equipment.
- Maintained camera and physical security systems.
- Delivered effective implementation of Zoho ERP system software applications to centrally manage tasks.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Planned, implemented and maintained wireless network strategy and operation.
- Managed data backups and disaster recovery operations for 100-person company.
- Managed and maintained stability of network and wireless services throughout enterprise.
- Introduced [Software] infrastructure and management tools to create and manage virtual server computing environment.
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
- Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.
- Provided on-call support for network engineering duties.
- Developed and maintained company-wide endpoint security solutions.
- Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
- Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure.
System Administrator
AROOD INTERNATIONAL INVESTMENT
Riyadh , KSA
01.2019 - 12.2020
- To provide Technical Support to all staff and ERP System.
- To monitor servers, networks and domains.
- To manage all types of users and define rules for all user groups. Responsible for IT related procurements.
- Responsible to maintain smooth network and troubleshoot.
- Planning Projects and Development to manage electronic attendance of all staff for Arood International.
- To give technical training to newly hired staff.
- To manage All platform and fixed all issues.
- Contract reviewing and Auditing and communication.
- Project planning and Implementations.
- AVAYA SYSTEM
IT Consultant Collaborator
OXY HEALTH CLINICS
Riyadh , KSA
11.2019 - 02.2020
- To Manage Insta HMS system in the Clinics and solved the System issues with Insta team.
- To manage Focus ERP system and development with focus team.
- Responsible for IT related procurements.
- Responsible to maintain smooth network and troubleshoot.
- To give technical training to newly hired staff.
- Staff Trainer on systems
IT Consultant
ALRIDWAN DENTAL DENTAL COMPLEX
Riyadh , KSA
02.2016 - 03.2019
- To managing and Responsible for Insta HMS system for the clinics
- Member of Executive Committee of Alridwan dental company Investment Saudi Arabia.
- Responsible for IT related procurements. Responsible to maintain smooth network and troubleshoot.
- To give technical training to newly hired staff. To manage electronic attendance of all staff for AlRidwan Dental Center.
- To manage Dental image software in the clinics.
- Responsible for the integration with the waseel and DHS with Insta HMS Staff Trainer on system .
- Managing the SMS System and integration.
- Responsible for emails and users Responsible for backup systems and Data.
System Administrator
GLOBAL AKFA INVESTMENT COMPANY
Riyadh , KSA
11.2015 - 03.2019
- Member of Executive Committee of Global Akfa for Commercial Investment Saudi Arabia.
- To provide Technical Support to all staff for DentalSoft, Metasoft, ClinicView, Slidex , eClinic ERPs and Insta HMS system .
- To monitor servers, networks and domains.
- To manage all types of users and define rules for all user groups.
- Responsible for IT related procurements.
- Responsible to maintain smooth network and troubleshoot.
- To manage electronic attendance of all staff for Global Akfa Group.
- To give technical training to newly hired staff.
- Project management and Implementations Call center system and Reporting Focus ERP System.
- Umrah system management ( Makkah –Medina-Jedah)
IT Network Engineering
AL-RAWABIT INTERNATIONAL COMPANY
Riyadh , KSA
01.2015 - 11.2015
- Build networking and complete system for the company
- Install windows server 2012.
- Configuration DNS server.
- Configuration DHCP server.
- Created user and connect all officers with server.
- Created the share data between the officers with server.
- Connect the branch with the headquarters.
- Solve internet problems.
- Maintenance the computers.
- Install all type of windows.
- Maintenance the printers and definitions and connect with cable and wireless.
- Install fingerprint attendance system software and connect with server and I work on the in-time program and middle East.
- SAP ERP Systems
- Staff training on the systems
- Solve internet problems.
- Install and management for the CCTV cameras.
- Extension of the network wire.
- Maintenance printer Epson
- Management all the network and support.
- Paxil Point system (PAR)
IT Network Administrator
FANNER INFORMATION &COMMUNICATION TECHNOLOGY
Khartoum, Sudan
07.2014 - 01.2015
- Domain server’ installation and configuration.
- Active Directory implementation.
- Exchange server installation and configuration.
- Networking designing and Implementations
IT Support Engineering
KHARTOUM
Khartoum, Sudan
07.2012 - 07.2013
- Administering and maintaining network connectivity ,Internet access email etc .
- Hard ware maintenance and configuration.
- Troubleshooting network problems and hardware problems.
- Staff training on systems
IT Support Engineering
AL BARAKA BANK
Khartoum, Sudan
06.2012 - 10.2012
- Administering and maintaining network connectivity, Internet access email etc.
- Hard ware maintenance and configuration.
- Electronic archiving.
- E-Signatures.
Education
Bachelor of Technology - Computer Science And Programming
OMDURMAN ISLAMIC UNIVERSITY,
SUDAN 06.2009 - 07.2012
Skills
Web Page design HTMIL& PHP
Mcitp 2008-Server & amp; exchange Server
Computer Network design & Administration
Moc833 Implementing database on Microsoft sql server2005& MS Visual
Cisco certified network associate (CCNA)
ITIL V4
Networking Engineering and designing
OS : windows server 2008 ,2012R2,2016 , Microsoft windows /Linux/cisco IOS
Network Hardware: Cisco Routers/Switches/desktop/laptops
Routing protocols: RIP, OSPF, EIGRP
Network management: SNMP, SDM
ERP systems planning and management and Implementations
Systems Trainer
Call center system management and Implementations
Networking Administrator
Audit contracting
Firewall
Cradle point routers and configurations
Emails and website management
Attention to detail
Creativity
Teamwork & Cooperation
Training and Teaching
Analysis
Time management
Organization
Communication
Certification
Computer Science, Faid Technology
Timeline
System Administrator
Dallat Najd Trading Company
01.2021 - 12.2021
Oracle Database administrator, online Crouse
04-2020
Firewall security, online Crouse
04-2020
ITILV4, Abad net
02-2020
IT Consultant Collaborator
OXY HEALTH CLINICS
11.2019 - 02.2020
System Administrator
AROOD INTERNATIONAL INVESTMENT
01.2019 - 12.2020
Cradle point Routers, Cradle point company
08-2018
IT Consultant
ALRIDWAN DENTAL DENTAL COMPLEX
02.2016 - 03.2019
System Administrator
GLOBAL AKFA INVESTMENT COMPANY
11.2015 - 03.2019
IT Network Engineering
AL-RAWABIT INTERNATIONAL COMPANY
01.2015 - 11.2015
IT Network Administrator
FANNER INFORMATION &COMMUNICATION TECHNOLOGY
07.2014 - 01.2015
Moc833 Implementing database on Microsoft sql server2005 & Ms Visual studio , Sudacad Academy
05-2013
CCNA, G System technology
03-2013
Computer Network design &Administration, Sudacat Academy
01-2013
IT Support Engineering
KHARTOUM
07.2012 - 07.2013
IT Support Engineering
AL BARAKA BANK
06.2012 - 10.2012
Bachelor of Technology - Computer Science And Programming
OMDURMAN ISLAMIC UNIVERSITY,
06.2009 - 07.2012
Computer Science, Faid Technology
12-2008