Sami Aloulaqi
Jeddah,Saudi Arabia
Summary
My career goal is to obtain a challenging professional opportunity in the field of business administration, where I can apply my leadership and team management skills to achieve sustainable success. I aim to provide benefit through innovation in sales and marketing strategies, enhancing customer experience, and achieving business goals efficiently. With my ability to deal with challenges and solve problems effectively, and my strong social and communication skills, I strive to achieve personal and professional success in a dynamic and stimulating work environment.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work history
BRANCH SUPERVISOR
Caffeine Lab coffee & roastery
Jeddah
01.2024 - 10.2024
- Develop upselling strategies
- Recruit, train, and supervise staff
- Manage employee schedules to ensure smooth operations
- Monitor employee performance and provide necessary evaluations.
SHIFT LEADER
CAFFEINE LAB COFFEE & ROASTERY
Jeddah
02.2022 - 12.2023
- Conducting inventory counts
- Coordinating delivery orders for warehouse and central kitchen
- Ensuring quality control of product presentation
- Resolving customer issues and staff conflicts, escalating to Branch Manager if necessary.
BARISTA
KOVA SIGNATURE COFFEE
Jeddah
08.2019 - 03.2020
- Expertly preparing high quality coffee beverages, including espresso, lattes, cappuccinos, and other specialty drinks
- Providing excellent customer service, including interacting with customers warmly and assisting them in selecting the right beverages for their tastes.
DATA ENTRY OPERATOR
ERSHAD CO
Jeddah
01.2018 - 07.2019
- Executing data entry operations and conducting thorough analysis
- Conducting client interviews to understand their needs and provide guidance
- Supervising and meticulously analyzing client invoices, ensuring accuracy and compliance
- Developing and implementing efficiency improvement procedures for data entry and analysis processes.
SALESMAN
MARBLE SLAB COMPANY
Jeddah
05.2015 - 11.2017
- Meet customers' needs and provide them with a positive experience while purchasing the company's products
- Presenting products in an attractive and tempting way to customers and achieving sales
- Dealing with challenges and pressures and solving urgent problems during sales and customer service operations.
Education
BACHELOR'S DEGREE IN IBA -
Lebanese international University
Skills
- Financial Analysis
- Inventory Management
- Data Entry and Microsoft Office Suite
- Leadership and Team Building
- Communication and Time Management
- Problem-Solving and Adaptability
Certification
Latte Art RED LAGS Certificate (level 4), Brewever Consultin 2020 & 2022 Carmen Clemente
Languages
Arabic
English
Personal Information
- Date of birth: 03/08/90
- Nationality: Yemeni
Timeline
BRANCH SUPERVISOR
Caffeine Lab coffee & roastery
01.2024 - 10.2024
SHIFT LEADER
CAFFEINE LAB COFFEE & ROASTERY
02.2022 - 12.2023
BARISTA
KOVA SIGNATURE COFFEE
08.2019 - 03.2020
DATA ENTRY OPERATOR
ERSHAD CO
01.2018 - 07.2019
SALESMAN
MARBLE SLAB COMPANY
05.2015 - 11.2017
BACHELOR'S DEGREE IN IBA -
Lebanese international University
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