Hi, I’m
samia alsomali
Jeddah,Mecca Region
Summary
Management specialist with more than 9 years of experience in the field of human resources, customer service and data entry. Interested in organization and administrative development.
Overview
18
years of professional experience
4
years of post-secondary education
Work history
King Abdul Aziz UniversityJeddah, Mecca Region
Administrative Specialist
01.2016 - Current
Job overview
- Communicated with students, faculty, and staff on a daily basis, providing clear and concise information about university policies and procedures.
- Managed multiple projects simultaneously, prioritizing tasks and meeting all deadlines with a high degree of accuracy.
- Provided excellent customer service to students, faculty, and staff, resolving issues quickly and effectively to ensure a positive experience.
- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, and experienced in using student information systems for data entry and record keeping
- Maintained accurate and up-to-date records for over 500 students, ensuring compliance with university policies and regulations.
- Managed multiple competing priorities, maintaining a high level of productivity and meeting all deadlines with a high degree of accuracy.
- Collaborated with faculty and staff to plan and execute successful events, resulting in increased engagement and positive feedback from attendees.
Saudi France BankJeddah, Mecca Region
customer service
10.2015 - 12.2015
Job overview
- Opened new accounts for customers and provided guidance on account features and benefits.
- Advised customers on products and services offered by the bank, including loans and credit cards.
- Processed loan applications and evaluated the creditworthiness of borrowers.
- Issued credit cards and ensured that customers understood the terms and conditions of their accounts.
- Resolved customer complaints and inquiries in a timely and professional manner.
- Collaborate with colleagues in other departments to provide comprehensive customer service.
- Collaborate with colleagues in other departments to provide comprehensive customer service.
- Followed established procedures for cash handling, security, and compliance with bank policies.
Attia Medical Equipment Co., LtdJeddah, Mecca Region
HR Officer
01.2009 - 09.2012
Job overview
- - Responsible for recruiting and selecting qualified candidates for open positions.
- Conducted job interviews, screened resumes, and checked references.
- Managed employee onboarding and integration into the organization.
- Provide direction and training, clarify company policies and procedures, and set expectations for job performance.
- Addressed employee concerns and grievances, managed employee performance, and facilitated communication between employees and management.
- Managed employee payroll by ensuring accurate , timely processing of paychecks and Maintained employee payroll records and updated employee information as necessary.
- Organize coordinated travel bookings for relevant staff, including flights.
Munqith Al-Sawaf Foundation branch, the commercialJeddah, Mecca Region
Medical Records Clerk
01.2006 - 02.2008
Job overview
- Creating and updating patient medical records and Organizing and filing medical record.
- Processed records for patient admission, treatment and discharge for billing purposes.
- Kept test results in patients' notes for reference by medical professionals.
- Prepared reports for performance review and improvement activities.
- Processed records in secure storage areas and systems to prevent unauthorised access.
- Delivered records to healthcare providers, researching and retrieving lost or missing patient information.
Education
King Abdul Aziz universityJeddah, Mecca Region
Bachelor of Arts from Geography
03.2003 - 06.2007
Skills
Elevated Communication Skills
leadership Skills
Data analysis and technology
Languages
Arabic
Proficient (C2)
English
Intermediate
Timeline
Administrative Specialist
King Abdul Aziz University
01.2016 - Current
customer service
Saudi France Bank
10.2015 - 12.2015
HR Officer
Attia Medical Equipment Co., Ltd
01.2009 - 09.2012
Medical Records Clerk
Munqith Al-Sawaf Foundation branch, the commercial
01.2006 - 02.2008
King Abdul Aziz university
Bachelor of Arts from Geography
03.2003 - 06.2007
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