Summary
Overview
Work history
Education
Skills
Websites
Languages
Accomplishments
Affiliations
Certification
Computer programs and writing
Work availability
Quote
Timeline
Hi, I’m

samiyah Ibrahim

Medina,Medina Region
samiyah  Ibrahim

Summary

Ambitious individual with foundation in medical terminology and administration. Skilled with computers and familiar with electronic health records and coding software. Eager to provide high-quality, accurate record maintenance to support healthcare delivery. Experienced [Job Title] with proven success in coordinating, planning and organising range of daily activities and preparing all relevant clinical paperwork for patients relating to procedures. Maintains accurate accounts of patient treatment records and updates patients' personal information. Highly organised and detail-oriented student with passion for healthcare and desire to learn more about medical administration. Strong foundation in medical terminology, coding systems and HIPPA laws. Seeking position to gain practical experience and further develop information-gathering skills. Detail-oriented medical records administrator provides excellent customer service experiences by being sensitive to patient needs. Displays confidence when dealing with various departments within hospital. Correctly utilises multiple electronic records systems and software. Meticulous administrative professional with expertise in medical terminology and patient record management. Possesses good grasp of various electronic medical records systems. Talented medical records professional experienced in building systems to organise, classify and protect important health records. Brings analytical mindset focused on continuous optimisation and proactive problem-solving. Diligent administrator specialising in medical recordkeeping for [Area of expertise]. Versed in health information compilation, tracking and analysis strategies. Detail-oriented [Job Title] knowledgeable about medical records processes and practices. Reliable in keeping files accurate, current and compliant. Highly organised and methodical about managing records. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients. Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality. Methodical [Job Title] provides administrative and clerical support to medical staff. Proven record of accurately organizing, filing and retrieving patient information. Experienced in coding medical records and entering data into patient databases. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
years of professional experience
2
years of post-secondary education
1
Certification

Work history

Medina National Hospital
madinah, Saudi Arabia

Medical Records Supervisor
10.2015 - Current

Job overview

  • Gave inputs during designing of automated required to meet changing technological needs for managing medical records.
  • Established monitors to guarantee timeliness entry of health records and reports.
  • Implemented hospital medical records reviews and quality assurance programs.
  • Compiled disease statistics to furnish quantitative data on incidence of certain diseases and causes of death.
  • Released medical records upon request according to procedures and policies.
  • Designed, conducted and tested in-service education program for healthcare personnel.
  • Evaluated potential utilisation of medical records for research and administrative use.
  • Determined need for and directed setting up of special indices for treatment and operations.
  • Analysed and provided immediate solutions for medical record problems.
  • Made projections on growth of medical records system for implementing design changes to accommodate program expansion.
  • Investigated and resolved incidents and complaints related to medical records services.
  • Applied legal principles, policies and regulations to control use of medical records information.
  • Planned and managed development and maintenance of medical records programs.
  • Developed and implemented policies and procedures to process medico-legal documents and insurance requests.
  • Advised management and staff on medical records procedures and problems to maintain seamless operations.
  • Participated in hospital committee meetings to draft hospital policies for medical records management.
  • Led quality improvement initiatives to identify areas for improvement within medical records function.
  • Reviewed and analysed information reported into data systems to provide recommendations for efficient use of resources.
  • Tested and implemented computer technology for collecting healthcare information and statistical data.
  • Trained staff members on methods of retrieving healthcare data for special studies.

Abdul Mohsen Al-Malaq Complex
Madinah, Saudi Arabia

Accounting and secretarial
01.2008 - 02.2010

Job overview

  • Updated executive diaries with daily appointments, set reminders, and added key details.
  • Transcribed correspondence and documents into correct formats used by office team.
  • Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
  • Researched topics to compile summary or exhaustive data for different uses.
  • Conformed letters, emails and forms to office standards and corrected colleagues' work.
  • Input new data and crafted correspondence with strong skills in number pad use and [Number] WPM typing.
  • Processed incoming and outgoing parcels and correspondence for staff.
  • Received requests for meetings and appointments, updated calendar and organised spaces and materials.
  • Handled basic clerical needs to help staff focus on more pressing matters.
  • Maintained updated spreadsheets with metrics for tracking and reporting.
  • Created and maintained updated CRM records to track office communications.
  • Scanned and uploaded documents into digital filing system.
  • Documented staff entitlements and expenditures, matching information against allowances.
  • Operated multi-line phone systems, handling high volume of calls daily.
  • Accepted dictation from staff and created professional documents from provided information.
  • Maximised team productivity by maintaining adequate levels of office supplies.
  • Organised and maintained filing system for easy staff access.
  • Completed data entry projects, verified accuracy and assigned classifications to information.
  • Proofread, formatted and corrected correspondence for office staff.
  • Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.

Al-Aqiq Medical Complex
Madinah, Saudi Arabia

Reception, marketing and sales
01.2005 - 01.2007

Job overview

  • Managed external queries, engaging with clients face-to-face, by phone and through email.
  • Represented front of house services, maintaining polished, professional appearance to uphold company image.
  • Directed high-volume inbound and outbound calls by using switchboard with precision.
  • Scheduled social media posts and promptly responded to customer messages.
  • Participated in weekly brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts.
  • Assisted in editing and writing content for blogs and newsletters.
  • Gathered data to create Excel spreadsheets for budget and inventory management.
  • Optimised search marketing strategies derived from analytics detailing visit numbers, time on site and page views per visit.
  • Formulated surveys to gather feedback from consumers.
  • Built genuine rapport with clients to support sales and retention rates.
  • Applied best practices for email, social media and online-offline mobilization.
  • Evaluated new technologies and add-on applications to improve and marketing team efforts.
  • Developed market analysis and research on latest trends to broaden marketing efforts.
  • Produced and presented new social media campaign ideas to increase exposure.
  • Organised seminars, booked conference rooms and sent invitations to designated guests.
  • Managed maintenance and repairs of office facilities and equipment.
  • Monitored social media platforms to gather news, ideas and feedback.
  • Stayed abreast with business developments and innovations to improve administrative systems.
  • Stored digital and hard copies of important documents in computer software and filing system.
  • Maintained office supplies through inventory audits.
  • Planned travel arrangements for staff and executives, coordinating and communicating booking information.
  • Aided set up and refined analytics tools for tracking visitors' behaviours.
  • Composed and submitted expenses, travel and miscellaneous reports.
  • Prepared promotional presentations for manager.
  • Assisted in organising marketing events by sending invitations and booking venue.
  • Improved booking system by reducing customer wait times and eliminating appointment errors.
  • Calculated lead nurturing processes through chatbot, content and social channels.
  • Addressed questions and escalated issues and complaints to management.
  • Participated in training and workshops to enhance and improve marketing skills.
  • Scheduled and confirmed appointments for entire management team.
  • Assessed competitor marketing and digital content to help develop next strategy.
  • Implemented cost- and time-saving practices to improve department operations.
  • Received, sorted and distributed incoming mail and facilitated outgoing mail for department.
  • Scanned, photocopied and filed documents to support administrative tasks.
  • Help boost accuracy of profiles by combining primary and secondary data sources with keyword research.
  • Assisted in development of online marketing strategies for launches, rebranding campaigns and other strategic initiatives.
  • Contributed to creating mock-ups, email campaigns and social media content.
  • Managed database and customer management system programs to maintain accurate records.
  • Updated data and records with high accuracy and excellent system navigation.
  • Helped execute banner, video and other non-text link ad campaigns.
  • Processed invoices, monitored accounts receivables and tracked budget to support bookkeeping tasks.

Education

The fourth high school in Medina
Madinah

Certificate of Higher Education from scientific
01.2002 - 01.2004

University overview

Skills

  • International Coding of Diseases (ICD)
  • Medical terminology
  • Routine data monitoring
  • Quality and Outcomes Framework (QOF)
  • OPCS-4
  • EMIS web
  • Clinical coding audits
  • Patient note summarising
  • MIQUEST
  • Read codes
  • NHS coding procedures
  • Clinical coding
  • DRG assignment
  • NDCMedisoft
  • Records review
  • Siemens Soarian Financials
  • Medical billing code accuracy
  • QMSoftware Receivables Management
  • 3M Encoder
  • Attention to Detail
  • Programme development
  • Leadership
  • Team building
  • Time management
  • Social media marketing
  • [Area of certification] qualified
  • Public relations
  • Knowledge of [Software]
  • [Type] Management
  • Problem-solving
  • Google Workspace
  • Marketing
  • Customer-focused
  • [Type] troubleshooting
  • Multilingual
  • Payroll administration
  • Drinks upselling
  • Accounting
  • Communication skills

Languages

English
Advanced

Accomplishments

Accomplishments
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Affiliations

Affiliations
  • Project Management Institute
  • Association of Information Technology Professionals
  • APICS – Association for Supply Chain Management
  • International Council of Nurses
  • Lions Club
  • American Marketing Association
  • National Association of Social Workers
  • Society of Human Resource Management
  • Toastmasters
  • Freemason
  • International Association of Administrative Professionals
  • Rotary International
  • Association for Computing Machinery
  • Institute of Electrical and Electronics Engineers
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Jaycees
  • American Institute of Certified Public Accountants
  • American Medical Informatics Association

Certification

  • RHIA - Registered Health Information Administrator
  • CBCS - Certified Billing and Coding Specialist
  • CCS - Certified Coding Specialist
  • CCS-P - Certified Coding Specialist - Physician - Based
  • CMC - Certified Medical Coder
  • RHIT - Registered Health Information Technician
  • CEHRS - Certified Electronic Health Record Specialist
  • CIC - Certified Inpatient Coder
  • CCA - Certified Coding Associate
  • CDHA - Certified Health Data Analyst
  • COC - Certified Outpatient Coder
  • CRC - Certified Risk Adjustment Coder
  • CPC - Certified Professional Coder
  • NCICS - Insurance and Coding Specialist
  • [Area of certification] Training - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Computer programs and writing

Computer programs and writing

I work on Excel, Word, PowerPoint and graphic programs

Availability
See my work availability
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Medical Records Supervisor
Medina National Hospital
10.2015 - Current
Accounting and secretarial
Abdul Mohsen Al-Malaq Complex
01.2008 - 02.2010
Reception, marketing and sales
Al-Aqiq Medical Complex
01.2005 - 01.2007
The fourth high school in Medina
Certificate of Higher Education from scientific
01.2002 - 01.2004
samiyah Ibrahim