SAMRA MOHAMMED RAMZAN
Riyadh
Summary
Motivated and diligent professional with strong skills in Microsoft Excel and communication, eager to excel in the insurance industry. Proven ability to work with diverse teams and adapt to new challenges, ensuring efficient billing and payment processes. Seeking an Insurance Specialist role to leverage analytical skills and industry knowledge to support organizational goals.
Insurance Specialist with broad knowledge in health, life and property insurance domains. Experience includes policy analysis, claims management, customer service and compliance with state insurance regulations. Strengths include strong analytical skills, adept at multitasking and effective communication capabilities. Demonstrated impact through improved operational efficiency in previous roles.
Overview
3
3
Languages
15
15
years of professional experience
Work History
Insurance Specialist
Obeid Specialised Hospital
Riyadh
03.2016 - Current
- Working with Medical Insurance Companies like BUPA, MEDGULF, AXA, NCCI, MEDNET, GULF UNION, TCS, GLOBEMED, BALSAM, MALATH.
- Working on E-Claims of In-Patient and Out Patient and send all the correspondence to the medical Insurance companies under the doctors' Instructions.
- Working on E-Invoices to fix the medical codes under the terms and conditions of Health Insurance.
- Attending the meetings to maintain the best level of working atmosphere with medical and non-medical staff as well as Patients.
- On daily basis receiving the invoices from LAB, X-RAYS & MEDICINE invoices from Pharmacy and keep the record.
- Processed credit memos for accurate financial records.
- Monitoring all payments and preparing monthly billing report.
- Updating accounting records with issued invoices, processed payments and new balances.
- Preparing and issuing invoices to customers with account statement.
- Keep record of Incoming and Outgoing payments for an organization.
Home Teacher
Al MOMIN international
Riyadh
09.2011 - Current
- Collaborated with other staff members to create an engaging learning environment for students.
- Established strong relationships with parents while maintaining professional boundaries.
- Created differentiated instruction materials for diverse learners within the classroom setting.
- Incorporated current events into lesson plans in order to engage students in meaningful conversations about real world topics.
- Developed lesson plans to ensure students had a comprehensive understanding of the subject matter.
- Conducted parent and teacher conferences to discuss student progress and areas for improvement.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Managed student behavioral issues to optimize classroom learning environment.
- Demonstrated excellent communication abilities when interacting with colleagues and families of students.
- Provided guidance and support when dealing with behavioral issues or special needs students.
- Hai Al Murabba
- Verified patient insurance eligibility and coverage details for hospital services.
- Communicated with hospital billing staff to resolve insurance discrepancies and delays.
- Reviewed insurance policies to ensure compliance with existing regulations.
- Provided guidance to customers regarding available insurance plans and their benefits and limitations.
- Participated in training programs designed to enhance knowledge base in areas such as underwriting, sales, product development.
- Maintained accurate records of all transactions related to insurance policies.
Team Leader
Al Momin group
Riyadh
03.2013
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
- Mentored junior staff by providing advice on how to handle challenging situations effectively.
- Created clear roles and responsibilities for each member of the team based on strengths and weaknesses.
- Provided guidance to the team on best practices for completing tasks efficiently and accurately.
- Resolved problems and escalated high-level issues to supervisor within established timeframes.
- Demonstrated excellent problem-solving and decision-making skills in resolving conflicts between team members.
- Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
- Collaborated with other departments to ensure successful completion of projects.
- Successfully led team of 10 members to deliver projects on time and within budget.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Hai Al Murraba
Education
Certificate - Freelance and Digital Marketing course
Ministry of Information and Telecom
Dipoma - Accounting
Skills Development Council
LahoreHigher School Certificate -
Federal Board of Pakistan
IslamabadSecondary School Certificate -
Federal Board Of Intermediate
IslamabadBachelor of Arts - Economics
Punjab University (3rd Semester)
Lahore, Pakistan Skills
- Microsoft Excel
- Word
- Power Point
- Operating System
- Digital Marketing
- Graphic Design
- Adobe Photoshop
- Video Editing
- Computer Programming
- Medical coding
- Eligibility verification
- Claims processing
- Insurance billing
- Invoice reconciliation
- Accounts receivable
- Payment tracking
- Record management
- Monthly reporting
- Team coordination
- Effective communication
- Private insurance
LANGUAGES
- Title: INSURANCE SPECIALIST
- Nationality: Pakistani
Personal Information
- Title: INSURANCE SPECIALIST
- Nationality: Pakistani
Languages
Urdu
First Language
English
Advanced
C1
Arabic
Proficient
C2
Timeline
Insurance Specialist
Obeid Specialised Hospital
03.2016 - Current
Team Leader
Al Momin group
03.2013
Home Teacher
Al MOMIN international
09.2011 - Current
Certificate - Freelance and Digital Marketing course
Ministry of Information and Telecom
Dipoma - Accounting
Skills Development Council
Higher School Certificate -
Federal Board of Pakistan
Secondary School Certificate -
Federal Board Of Intermediate
Bachelor of Arts - Economics
Punjab University (3rd Semester)