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Open to workPreferred start date: Immediately
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Samwel Ogombe
Captain Waietr
Tabuk,Saudi Arabia
Work preference
Summary
Energetic Bartender with knack for creating memorable guest experiences and boosting sales. Managed busy shifts with grace, ensuring seamless service and happy customers. Skilled in crafting cocktails and maintaining welcoming atmosphere, contributing to repeat business and positive reviews.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work history
Head Waiter
St. Regis Red Sea Resort
Riyadh
2026.01 - 2026.08
- Managed and trained a team of 15 front-of-house staff, increasing table turn rate by 20% within 3 months by implementing a new service protocol.
- Increased average check size by 8% through strategic upselling techniques and personalized recommendations, generating an additional $15,000 in monthly revenue.
- Led a team of 10 front-of-house staff, improving service efficiency by 15% through streamlined table assignment protocols and cross-training initiatives.
Head waiter
Carbone Fine Food
Riyadh, Saudi Arabia
2025.03 - 2025.12
- Developed new cocktail recipes, enhanced menu variety.
- Created engaging drink specials for increased patronage.
- Ordered supplies regularly, prevented stock shortages.
- Managed bar operations to maintain efficiency.
- Collaborated with management to establish bar budgets and pricing structures.
- Managed staff rota to ensure adequate coverage during peak hours.
- Promoted special events at restaurant resulting in increased bookings.
- Maintained clean and organised restaurant environment for optimal dining experience.
Bartender
Mansard Riyadh a Radisson Collection Hote
Riyadh, Saudi Arabia
2024.02 - 2025.02
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Created an inviting atmosphere through friendly interaction with customers.
- Recommended drinks to customers, increasing overall sales.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
Laundry Attendant
Four Seasons Hotel Riyadh
Riyadh
2022.04 - 2023.06
- Accomplished a 15% reduction in processing time for soiled linens by implementing a streamlined sorting system, as measured by weekly departmental reports.
- Improved linen quality and appearance by 20% through the consistent application of advanced pressing techniques, contributing to increased guest satisfaction scores.
- Reduced lint and debris accumulation by 25% in laundry machinery through proactive maintenance and cleaning schedules, extending equipment lifespan by an estimated 1 year.
- Successfully managed and organized an inventory of over 5,000 linen items weekly, ensuring accurate placement and minimizing loss by approximately 2% through rigorous tracking.
Banquet Server/Waiter
Fairmont Hotels & Resorts
Riyadh
2022.01 - 2022.12
- Enhanced revenue generation by effectively upselling premium products and beverages to customers during events.
- Promoted enthusiasm and consistently provided excellent service, resulting in increased customer referrals and positive event feedback.
- Assisted with efficient post-event cleanup by clearing tables, disassembling equipment, and storing supplies appropriately to maintain a clean workspace.
- Replenished condiments and supplies at tables and service bars throughout events to maintain optimal stock levels and service readiness.
Education
Diploma - Hospitality & Tourism Management
Alison Online
Nairobi, Kenya 2023.01 - 2023.02
Skills
- Table setting proficiency
- Knowledge of dietary restrictions
- Food service procedures
- Floor plan layouts
- Table organisation
- Serving techniques
- Mixology expertise
- Bar equipment usage
- Beverage serving techniques
- Knowledge of drink recipes
- Proper garnishing techniques
- Glassware cleaning
- Wine pairing knowledge
- Food safety understanding
- Cocktail preparation
Certification
- Undisputed Leader in Luxury Hospitality Forbes Travel Guide [Four Seasons Hotel Riyadh] Riyadh, Saudi Arabia Issued Feb 2023
- Developing Emotional Intelligence Linkedin Issued Jan 2025
- Critical Thinking and Problem-Solving Linkedin Issued Jan 2024
- Creating Effective Personal Development Plans Metropolitan School of Business and Management UK Issued Aug 2021
LANGUAGES
English
Swahili
Arabic
VOLUNTEER EXPERIENCE
World Defense show Saudi Arabia 2026, Food and Beverage Supervisor, 2026-02, 2026-02
Accomplishments
Featured in the World Defense Show Saudi Arabia as a VVIP Presidential Suite Supervisor
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Affiliations
Diploma in Hospitality and Tourism Management
Portfolio
Captain Waiter
Timeline
Head Waiter
St. Regis Red Sea Resort
2026.01 - 2026.08
Head waiter
Carbone Fine Food
2025.03 - 2025.12
Bartender
Mansard Riyadh a Radisson Collection Hote
2024.02 - 2025.02
Diploma - Hospitality & Tourism Management
Alison Online
2023.01 - 2023.02
Laundry Attendant
Four Seasons Hotel Riyadh
2022.04 - 2023.06
Banquet Server/Waiter
Fairmont Hotels & Resorts
2022.01 - 2022.12