Sandeep Sasi Kumar
Al khobar,Saudi Arabia
Summary
Dynamic and results-driven professional with a robust skill set in campaign support, project oversight, and key account generation. Demonstrates exceptional proficiency in SOP adherence, product promotion, and client needs assessment to drive sales development and order management. Adept at territory management and solution delivery, leveraging expertise in sales and marketing to achieve business objectives. Committed to advancing career goals through strategic initiatives that enhance organisational growth.
Overview
17
17
years of professional experience
Work history
Senior Sales Executive
GENERAL BATTERIES Co Ltd
Al khobar, Eastern Region
2014.12 - 2026.01
- Established relationships with key decision makers in order to maximize sales opportunities.
- Sales of Automotive Batteries and Tyres
- Collaborated with marketing department on developing compelling materials for prospective customers.
- Negotiated contracts with clients while maintaining profitability goals.
- Generated leads through cold-calling and networking activities.
- Identified new markets for products and services through targeted outreach initiatives.
- Ensured compliance with all relevant regulations when closing deals with customers.
- Provided exceptional customer service throughout the entire sales process.
- Engaged in regular meetings with senior management teams to review progress against objectives.
- Assisted colleagues in preparing quotes, proposals, invoices, as needed.
- Monitored competitor activity in order to stay ahead of the competition in terms of pricing, promotions.
Sales Executive
AL Kalij for automobile spare parts
Qassim, Central
2013.10 - 2014.07
- Built multiple customer relationships and cultivated long-term partnerships.
- Generated leads and followed up on customer inquiries.
- Sales of automotive spare parts and batteries.
- Maintained strong relationships with key customers and stakeholders.
- Implemented innovative approaches to increase sales volume and market share.
- Resolved customer disputes and accounts receivable discrepancies.
- Timely collection from credit customers.
Customer Service Representative
Popular Vehicles and Services Ltd
Kochi, Kerala
2009.01 - 2013.09
- Maintained a high level of professionalism when dealing with difficult customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Break down service advisor for after service complaints.
- Conducted regular follow-up calls with customers after resolving their issues.
- Conducting service camp for sales promotion.
- Field service advisor for after service complaints.
Technical Support Representative
SONY India Ltd
Kochi, Kerala
2008.08 - 2009.04
- Provided technical support for customers via phone, email and chat; responded to customer inquiries promptly and professionally.
- Identified and solved technical issues with variety of diagnostic tools.
- Troubleshot issues on device-specific problems, network performance, and internet connectivity.
- Utilized troubleshooting techniques to identify, analyze and resolve customer issues quickly.
- Handled customer complaints and escalated issues according to procedures.
Education
Diploma - Electronic and communication
Little flower engg. institute
ErnakulamSkills
- Campaign Support
- Project Oversight
- Key Account Generation
- SOP Adherence
- Product Promotion
- Client Needs Assessment
- Sales Development
- Order Management
- Territory Management
- Sales and Marketing
- Solution Delivery
Languages
Arabic
Malayalam
Hindi
English
Tamil
Additional information
- Passport
- Passport No :R 7721342
- Holding valid Saudi Driving license
Timeline
Senior Sales Executive
GENERAL BATTERIES Co Ltd
2014.12 - 2026.01
Sales Executive
AL Kalij for automobile spare parts
2013.10 - 2014.07
Customer Service Representative
Popular Vehicles and Services Ltd
2009.01 - 2013.09
Technical Support Representative
SONY India Ltd
2008.08 - 2009.04
Diploma - Electronic and communication
Little flower engg. institute