SANGEETH VALPARAMBAN
Riyadh,Saudi Arabia
Summary
I'm seeking a career in a challenging, rewarding & diverse atmosphere. The ideal role would be one which was full of creative opportunities for growth and advancement. I'm eager to utilize my strong work ethic, education, and expertise in area of Customer Relationship Management & Client Service Delivery Management for the maximum satisfaction of both Client and organization where I am associated. PROFESSIONAL PROFILE Proactive Carrier oriented professional with 7 years of career track, delivering sustaining revenues. Streamlining workflow and creating a teamwork environment to enhance profitability innovatively for reputed business houses.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Document Controller
SERCO (Riyadh Airport Company)
Riyadh, Kingdom of Saudi Arabia
01.2023 - Current
- Direct reporting to the General Manager
- Managing Microsoft SharePoint efficiently
- Organized, filed and stored electronic and physical files to maximize traceability.
- Implemented consistent and logical numbering conventions for project documents.
- Managed requests for access to documentation, maintaining confidentiality.
- Oversaw document management for various corporate projects.
- Contributed to accurate and efficient quality checks, ensuring error-free results.
- Coordinated Electronic Document Management System (EDMS) with strong technical knowledge.
- Facilitated approval lifecycle to finalize documents in tight timeframes.
- Managed incoming correspondence and technical information, distributing as directed.
- Trained team in document control and records management best practices.
- Stored documents using Microsoft SharePoint systems to drive efficiencies.
- Helped to assimilate key documents for company-wide projects.
- Maintained a high-functioning document management system for easily identifiable and retrievable
- Analyzed issue logs to enhance service delivery.
- Amended documents accurately, communicating and redistributing to relevant personnel where necessary.
Engineer Technical Admin
New York University Abu Dhabi (Serco)
Abu Dhabi, United Arab Emirates
06.2017 - 08.2022
- Directly reporting to the Estates Manager
- Preparing of Variation, NSC, Lifecycle proposal as per request from engineer's (Maintaining tracker up to date)
- Provide administrative support service to the project team
- Deal with client and project team queries and disputes, including the drafting of replies and ensure the resolution there of responsible for custody of financial information and records - Vendor contracts and correspondence
- Create and maintains vendor files and ensure that all information on contract files is kept up to date - includes original contracts and guarantees
- Provide monthly activity reports to the Estates Manger
- Co-ordinate the purchasing and delivery of spare parts
- Captures all information relating to vendor agreements, payment requests, purchase orders, etc
- Promptly - including ensuring that all parking rentals are correct
- Co-ordinate the filing and record keeping requirements of the Contract
- Performs miscellaneous administrative duties
- To coordinate staff training requirements and ensure that all team members have at least a basic knowledge of other team members duties (cross- training)
- Support the contract team in developing a safe working environment
- Conduct regular self-audits to validate information
- Ensure Risk Assessments and Method statements associated with office work (e.g
- VDU Risk Assessments) are complete and adhered to.
- Used exceptional relationship building abilities to establish, develop and maintain positive business and customer links.
- Actioned client feedback to improve goods and services provided.
- Adapted client orders to meet evolving business needs and maintain loyalty.
- Arranged regular meetings with clients to engage with new services.
- Worked with vendors to make purchases and reconcile invoices.
- Ensured compliance with all company standards and procedures.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Achieved maximum performance across safety, maintenance and production metrics.
- Minimized discrepancies by effectively training employees on best practices, policies and procedures.
- Implemented inventory control measures on office equipment to reduce expenditures.
Site Administrator
New York University Abu Dhabi (Serco)
Abu Dhabi, United Arab Emirates
01.2015 - 06.2017
- Responsibilities
- Photocopied and printed presentations and reports for meetings.
- Preparing of Management minutes of meeting
- Supervised administrative work in SharePoint and set goals for staff.
- Kept files organized and up-to-date for accurate record-keeping purposes.
- Organizing travel arrangements for staff
- Customer service in the reception
- Scheduled meetings, conferences and appointments.
- Partnered with management to implement processes and complete special projects.
- Wrote business correspondence and technical letters.
- Prepared professional business correspondence on behalf of senior staff and organization.
- Created expense reports with matching receipts.
- Oversaw and trained clerical support staff to accomplish challenging objectives.
- Sourced and ordered office supplies within allocated budget.
- Assisting and working in coordination with the procurement supervisor in the administration department
- Document Transmittal Management
- I do hereby DECLARE that all the information provided above is true to the best of my knowledge and belief.
Education
Engineering in Electronics and communication - Engineering
Vocational Education
Bangalore 09.2008 - 07.2012
Udemy
Internal audit training pass out 2018 - ISO 9001, 14001, 45001
TUV
2021
Permit to Work Training, Certified 2021 -
TUV
2021
Skills
- Computer Skills:
- MS Office, Real Soft, Excellent Typing skill
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Arabic
Beginner
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Document Controller
SERCO (Riyadh Airport Company)
01.2023 - Current
Engineer Technical Admin
New York University Abu Dhabi (Serco)
06.2017 - 08.2022
Site Administrator
New York University Abu Dhabi (Serco)
01.2015 - 06.2017
Engineering in Electronics and communication - Engineering
Vocational Education
09.2008 - 07.2012
Udemy
Internal audit training pass out 2018 - ISO 9001, 14001, 45001
TUV
Permit to Work Training, Certified 2021 -
TUV
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