SANJIB DUTTA
Kolkata,West Bengal
Summary
Services, General Administration & Project Management. Adept in maintaining service standards, planning & implementing effective control measures to reduce running costs of the unit. Proficiency in handling complete restaurant and catering operations, ensuring high class hygiene & quality, resolving complaints, determining financial objectives, etc. Recognized for outstanding organizational skills, creativity, artistic display, public relations, etc. with ability to consistently exceed client expectation. Skilled in managing wide range of activities such as personnel administration, purchasing and recreational facilities. Skilled in hygiene standards with ability of achieving customer delight by providing customized products as per requirements. Excellent communication, interpersonal and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Project Manager
Namariq Arabian Services CO. LTD
Jeddah
- Responsible for New Project planning and mobilization
- Client Relationship
- Budget and P&L of the Project
- Monthly reports of the Projects
- Safety aspects of the business
- Projects KPI's.
Catering in charge
Inspire Integrated Services LLC
Abu Dhabi, Ruwais
- Overlooking the entire catering business operations in Barakah Nuclear Power Plant
- Regular & Theme menu Planning with Catering service provider as per the contract specification and as agreed with the Client
- Food Quality and Brand Compliance Audit as per contractual and agreed specifications
- HACCP checks throughout all the Kitchen & Restaurant operations flow
- Checks on ADAFSA rules & regulations are followed
- Ensuring all staff perform their duties as per the Food Safety Plan.
Unit In-Charge
Abu Dhabi National Hotel Compass
Dubai
01.2015
- Monitoring and administering contract for Catering, Housekeeping, Office boys and Pest Control service for the Bloomberg Office
- Generating all day-to-day reports of the unit for the client and the senior management which are used effectively for resolving any issues if any in the location
- Preparing Monthly Purchase list for the unit and all the staff time sheets along with the Monthly invoicing to the client
- Managing various client events.
Asst Restaurant Manager
Dynamic Hospitality Palm Hotel
Dubai
02.2013 - 11.2014
- Formulating long term/ short term strategic plans to enhance profitability & revenue
- Handling food & beverage, banquet, conference & formal dining reservations and coordinating with guests for resolving their concerns / need
- Planning menu for an expensive repertoire of menus along with the portion standardization
- Supervising entire restaurant operations entailing formulating & implementing department's SOPs
- Inspecting the public areas, rooms and the entire hotel premises for its up-keep and maintenance
- Monitoring and controlling the entire mini-bar, linen, store operations, operations of uniform room, etc.
Catering Supervisor
Supreme Food Service
Afghanistan
07.2009 - 10.2012
- Overseeing entire catering operations inclusive of formulating & implementing departments' SOPs
- Reporting cost of breakage and weekly work schedules related to forecasted house, banquet and outlets occupancies
- Arranging the inventories, ensuring all outlets, bars, banqueting and kitchens are supplied with necessary equipment
- Monitoring staffing levels of outlets and ensuring that all staff of outlet adheres to department's operational strategies
- Providing high quality services to achieve customer delight by extensive interaction with guest & quick resolution of problems as well as managing all aspects of service management involving ambience.
Restaurant Manager
Raj Rasoi Restaurant
Patna
04.2007 - 03.2009
- Been a part of pre-opening of the Restaurant and set up complete system of F&B Operations starting from training of the staff theoretically & practically, guest interactions to order taking and sale the food to increase the day-to-day sales
- Worked on the preparation of accounts for the organization and contributed towards cost control initiatives
- Involved in handling public relations activities entailing taking reservations, planning for outdoor catering, making Festival plans, etc
- Recruiting & placing Staff members.
Restaurant Manager
Tamarind Restaurant
Kolkata
06.2006 - 02.2007
- Register every customer's opinion to make them feel they are taken seriously
- Take measures on the customer feedbacks and let the customer know it.
Management Trainee
ITC Sonar Bangla 5 Star Property
Kolkata
05.2005 - 05.2006
Education
Diploma in Hotel Management - HOSPITALITY MANAGEMENT
IIHM, KOLKATA
INDIA /2002 - 01.2004
SSC - undefined
Skills
- Food & Beverage Operations
- Store Management
- Project Management
- Project scheduling
- Project budgeting
- Customer Service
- Strategic planning
- Quality Assurance
Certification
- Serve Safe Food Protection Managers Course (Food Safety, HACCP Certified)
- Certified Proctor for Serve Safe Food Protection for Managers
- Dubai Municipality PIC Level 3 Completed with Merit
- Certified First Aider
- Basic Food Hygiene Dubai Municipality
- Fire Safety Level 1
- First Aid Level 1
Languages
English
Hindi
Bengali
Marathi
Custom
completed, 2 doses and booster dose
Personal Information
Date of birth: 07/04/1985
Timeline
Unit In-Charge
Abu Dhabi National Hotel Compass
01.2015
Asst Restaurant Manager
Dynamic Hospitality Palm Hotel
02.2013 - 11.2014
Catering Supervisor
Supreme Food Service
07.2009 - 10.2012
Restaurant Manager
Raj Rasoi Restaurant
04.2007 - 03.2009
Restaurant Manager
Tamarind Restaurant
06.2006 - 02.2007
Management Trainee
ITC Sonar Bangla 5 Star Property
05.2005 - 05.2006
Project Manager
Namariq Arabian Services CO. LTD
Catering in charge
Inspire Integrated Services LLC
Diploma in Hotel Management - HOSPITALITY MANAGEMENT
IIHM, KOLKATA
/2002 - 01.2004