SANTHOSH MADASSERI
RIYADH,Saudi Arabia
Summary
Experienced leader with focus on operational excellence and team management. Skilled in optimising workflows, improving productivity, and maintaining high standards of quality through strategic planning and effective communication. Capable of fostering collaborative environment to drive organisational success.
Resourceful General Supervisor known for delivering operational improvements and streamlining processes. Enhanced team productivity and morale through clear communication and hands-on leadership. Achieved significant cost savings by implementing new inventory management systems and optimising resource allocation.
Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control.
Dependable leader with proactive approach to overseeing daily operations. Demonstrates strong organisational skills and effective communication, ensuring smooth team coordination and project execution. Committed to driving productivity and fostering collaborative work environment.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
2025
2025
years of professional experience
Work history
Technical manager
M.S.GROUP
Riyadh, SAUDI ARABIA
- Prioritised tasks according to business needs, maximised team output.
- Streamlined processes to improve and optimise office operations.
- Prepared work schedules and assigned personnel to meet production plans.
- Advanced business objectives through strategic technology planning and execution.
- Drafted procedural statements and guidelines for company-wide use.
- Streamlined processes with automation techniques, boosted productivity.
- Evaluated customer impact risk, reputation risk and regulatory risk as part of project assessments.
- Set realistic technical KPIs based on past performance and motivated teams to achieve them.
- Monitored health and safety measures for guaranteed compliance.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Improved customer satisfaction by resolving technical complaints promptly.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Coordinated cross-functional teams to achieve project goals.
- Managed IT infrastructure for seamless operations.
- Led software development team, improved product efficiency.
- Implemented agile methodologies to accelerate project delivery.
- Investigated and resolved non-conformance issues to limit manufacturing delays and losses.
- Supported customer audits and capitalised on insights through strategic technical planning.
- Introduced state-of-the-art technologies, advanced company's digital transformation journey.
- Planned revenue generation strategies designed for growth.
- Ensured timely completion of projects through effective resource management.
- Updated policies and practices to reflect business objectives and improve technical output.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Led and managed administrative staff to maintain smooth daily operations.
- Increased system performance by troubleshooting critical issues.
- Assured data security with stringent cyber security measures.
- Led conformance activity across environmental, health and safety and regulatory compliance.
- Aligned product development roadmaps with technical strategy to achieve business goals.
- Paved way for streamlined operations using comprehensive risk management strategies.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Established clear budgets and cost controls strategies to meet objectives.
- Maintained high-performance standards with rigorous testing procedures.
- Appraised and monitored technical staff performance to identify development opportunities and promote growth.
- Developed organisational policies for administrative oversight and internal controls.
- Created digital file classification system for company-wide use.
- Oversaw and coordinated staging of lighting, sound and peripheral equipment to meet operational needs.
- Trained and supervised all stage crew in technical safety procedures.
- Provided prompt technical support during outages, minimising downtime.
- Presented information clearly and concisely to engage technical and non-technical audiences.
- Designed and implemented training to further develop staff based on business goals.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Demonstrated excellent problem-solving skills in diagnosing hardware and software issues.
- Created classification systems to manage archives.
- Developed innovative solutions for complex technical problems.
- Developed technical documentation and resources to support learning and development.
- Monitored market trends and developments to remain ahead of competitor activity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organised financial and operational data to help with yearly budgeting and planning.
- Audited internal operations to maintain company, customer and legislation standards.
- Collaborated with multidisciplinary teams to develop creative, customer-focused solutions.
- Negotiated contracts with vendors to acquire cost-effective tech solutions.
- Fostered a collaborative environment by promoting open communication amongst team members.
- Oversaw daily operations to achieve high productivity levels.
- Offered friendly, efficient customer service and handled challenging situations with ease.
General supervisor
ARMED FORCES OFFICERS CLUB
RIYADH, SAUDI ARABIA
12.2003 - Current
- Coordinated cross-departmental projects, resulting in seamless collaboration between teams.
- Supervised activities of workers and enforced safety regulations.
- Improved team communication by implementing daily huddles and weekly briefings.
- Reviewed performance reports regularly for better decision-making in future projects.
- Utilised project management software to streamline task allocation and tracking progress.
- Sustained high staff retention rate with excellent leadership skills and motivational techniques.
- Supervised large teams, ensured successful completion of assigned tasks on time.
- Managed resources effectively for streamlined workflow within department.
- Estimated costs, generated reports, and maintained detailed records.
- Logged daily activities and notable incidents during production shifts.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Conducted training sessions for enhanced skill development among staff members.
- Handled complex problems, resolved them swiftly without affecting workflow significantly.
- Developed schedules, ensuring efficient use of manpower whilst minimising overtime.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
- Organised recruitment activities to reflect department requirements and budget.
- Observed worker activities to assess safety compliance and identify enforcement gaps.
- Ensured high customer satisfaction with prompt response to complaints and queries.
- Directed work of labourers and specialist team members to produce quality results.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Successfully delivered on tasks within tight deadlines.
- Operated machinery to achieve targets while following regulations.
- Developed plans and strategies to promote continuous improvement.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- water treatment for swimming pool
- gym equipment repairing
- therapy system(jacuzzi,cold pool,steam bath,sauna bath-etc) control and repairing
- squash,batmentan,billiards,table tennis,lawen tennis etc training and make event for guest
- gym and fitness training
- satisfaction of the members while they are availing their facilities
machanical in charge
rekha cements and chemicals & unik park electrical
durganagar, india
05.2001 - 09.2003
- Confirmed product conformity to specifications and requirements.
- Used work instructions and measuring tools to check specifications of finished items.
- Performed regular, routine maintenance on machinery to maintain smooth-running operations.
- Enhanced productivity with the efficient use of machinery skills.
- Participated proactively in staff meetings, sharing ideas for process improvements.
- Improved product consistency through careful monitoring of assembly processes.
- Arranged and secured materials in chucks, fixtures, or automatic feeding mechanisms.
- Collaborated with team members to meet production targets.
- Fulfilled all job duties diligently, contributing positively to overall team performance.
- Monitored raw material stock levels to maintain adequate quantity for production and eliminate downtime.
- Identified operational issues by constant monitoring of equipment performance.
- Assured product quality by performing regular checks.
- Trained new employees on machine operations, improving their skill sets.
- Performed test runs to check machinery operated correctly.
- Measured workpieces to determine accuracy of machine operation and identify defects.
- Inspected raw materials for adequate quality and quantity to complete work.
- Changed worn machine accessories using hand tools to keep machinery running smoothly.
- Demonstrated adaptability in handling multiple assembly tasks concurrently.
- Completed assigned tasks within tight deadlines whilst maintaining quality standards.
- Kept work areas clean, tidy and hazard-free to uphold general safety and security.
- Disposed of cutting waste materials safely and securely, following relevant regulations.
- Utilised tools efficiently for fast-paced assembly work.
- Monitored machine settings and adjusted to correct malfunctions or errors.
- Supervised and adjusted machinery to minimise downtime.
- Set machine stops and guides to proper alignment and adjusted when needed to maintain consistent production time and quality.
- Kept accurate, detailed production data and records for quality control.
- Reviewed work instructions and schedules to coordinate machine operation and production schedules.
- Adhered to health and safety guidelines consistently during operations, preventing accidents at the workplace.
- Assembled components with precision and efficiency.
- Adjusted machine settings accurately based on job specifications.
- Read standard blueprints and consulted technical resources to resolve machine malfunctions.
- Maintained clean work area, promoting safety on the production line.
- Allocated time effectively, meeting challenging production schedules.
- Monitored automated machines, identifying opportunities to improve performance.
- Followed company protocols for optimal results.
- Liaised with management to procure required mechanical machinery.
- Operated machinery for high-quality production output.
- Solved technical problems promptly, ensuring minimal downtime of machines.
- Engaged with stakeholders to build relationships and brand awareness.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Processed invoices and payment runs with complete accuracy.
- Carried out day-to-day duties accurately and efficiently.
- Oversaw daily operations to achieve high productivity levels.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Analysed reporting to reconcile transactions, accounts and ledgers.
- Delivered services to customer locations within target timeframes.
- Kept appropriate stock levels to match expected demand.
- Managed on-site evaluations, internal audits and customer surveys.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Developed appropriate resources to meet needs of diverse audiences.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Handled high volume calls to address customer inquiries and concerns.
- Received and processed stock using inventory management system.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Designed digital and print materials to engage audiences.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Increased revenue by upselling and recommending products.
- Conducted routine machine maintenance to prevent malfunctions.
- Operated precision measuring equipment to comply with product quality standards.
- all workers and machine controlling
- controlling qulity production lab
production and quality controller
veda cements& minerals
karnadaka, india
03.1998 - 04.2001
- Assessed damage to advanced equipment, taking action to prevent reoccurrence.
- Utilised specialist equipment for precise measurements, increasing overall accuracy levels.
- Provided training for staff to improve their understanding and implementation of quality control measures.
- Approved or rejected raw materials and products following established quality standards, documenting relevant information.
- Used precise calculations to design internal components of optical systems.
- Worked with production teams to facilitate smooth transition from design and testing to full-scale manufacturing.
- Implemented rigorous testing protocols that led to an enhanced level of product reliability in the market place.
- Documented findings from assessments, tests and reviews, producing reports for management review.
- Employed appropriate methods to inspect output samples to required specifications.
- Optimised workplace procedures for safety, developing and updating processes based on latest research.
- Investigated customer complaints and concerns related to product quality and implemented corrective actions.
- Created comprehensive reports on findings from inspections, aiding management decision-making processes.
- Ensured adherence to safety regulations whilst carrying out tasks, maintaining a safe work environment for all staff members.
- Researched and developed engineering solutions to combat operational issues.
- Estimated costs, scheduling requirements and labor needs to produce engineering designs.
- Improved product quality by conducting meticulous inspections.
- Recorded comprehensive documentation of testing results, information and key metrics for quality reviews.
- Verified products met or exceeded customer expectations in alignment with company objectives.
- Compared finished products to original patents to verify products met customer expectations based on company objectives.
- Worked with cross-functional teams to communicate quality standards and address any discrepancies.
- Developed improved testing processes for more accurate results.
- Inspected set sample of products for defects, ensuring compliance with design standards.
- Carried out regular audits, ensuring compliance with industry standards.
- Monitored temperature of products in storage and on packing line.
- Examined project plans and locations to identify and mitigate potential hazards.
- Implemented policies and devices to improve workplace safety.
- Applied detailed analytical skills to interpret data from tests conducted, ensuring accurate recording and reporting of results.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Handled high volume calls to address customer inquiries and concerns.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Completed duties to deliver on targets with accuracy and efficiency.
- Monitored and updated stock levels and inventory databases.
- Operated machinery to achieve targets while following regulations.
- development quality
- generating business from existing clients
- giving more inputs & quality
- Identified areas of improvement, leading to a significant increase in productivity levels.
- Maintained high standard of products to ensure company reputation.
Education
High School Diploma -
GOV HIGH SCHOOL
TRICHURDiploma -
co operative arts and science college
thrissurBachelor of Engineering - machanical
raghavendra iti college
bengaluruSkills
- Interscholastic athletic programme delivery
- Return techniques
- Serve Techniques
- Sports psychology understanding
- Technical troubleshooting
- Advanced footwork drills
- Student assessments
- Stretching expertise
- Serve coaching
Languages
English
Native
Arabic
Upper intermediate (B2)
Malayalam
Proficient (C2)
Tamil
Advanced
Telugu
Upper intermediate
kannada
Elementary (A2)
Affiliations
- reading ,sports, watch movies,electronics
Timeline
General supervisor
ARMED FORCES OFFICERS CLUB
12.2003 - Current
machanical in charge
rekha cements and chemicals & unik park electrical
05.2001 - 09.2003
production and quality controller
veda cements& minerals
03.1998 - 04.2001
Technical manager
M.S.GROUP
High School Diploma -
GOV HIGH SCHOOL
Diploma -
co operative arts and science college
Bachelor of Engineering - machanical
raghavendra iti college
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