Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
playing chess for free time
Languages
Timeline
Generic
SANTHOSH SUKUMARAN

SANTHOSH SUKUMARAN

Thiruvananthapuram

Summary

Proven leader and Operations Manager at AL-OTAISHAN, I excel in operations management and team leadership, driving performance improvements and achieving project deadlines. Leveraged problem-solving and decision-making skills to enhance operational efficiency and customer satisfaction, consistently delivering projects within budget and time constraints. Seasoned Operations Manager and talented leader with 18 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Manager

AL-OTAISHAN
10.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Reduced turnaround time for project completion through effective resource allocation and team management.

Project Manager

AL-OTAISHAN
05.2009 - 09.2019
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed project status updates to stakeholders and executive management.
  • Prepared and submitted project invoices for review and approval.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Site Supervisor

AL-OTAISHAN
03.2006 - 04.2009
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Worked with personnel and managers to meet strict timelines.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Implemented best practices and safe operating procedures.
  • Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
  • Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Performed risk assessments throughout the project duration to identify potential hazards or obstacles that could affect progress or success.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of materials and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Developed and maintained relationships with external vendors and suppliers.

Education

GED -

Gov.ITI DHANUVACHAPURAM
Kerala ,Trivandrum, India
06.2004

High School Diploma -

LMS HSS CHEMBOOR
KERALA, TRIVANDRUM ,INDIA
03.2002

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Decision-Making
  • Operations Monitoring
  • Planning and Implementation
  • Employee relations and conflict resolution

Accomplishments

  • Promoted to project manager after four years with the company.
  • Reduced lost workdays and recordable incidents to by implementing a safety awareness program.
  • Increased company savings 30% through corporate consensus-building and cross-functional geographical team coordination and development.
  • Supervised team of 150 staff members.

Certification

  • Certified WPR ,ARAMCO - 2006-2009
  • Best Supervisor, AL-Otaishan - 2008-2009
  • Scaffold supervisor TUV Training - 2011-2019
  • Scaffold Inspector TUV Training - 2011-2019
  • all kind of Civil works and structural fabrication works

playing chess for free time

when i get free time during weekends and  holidays time to use refresh my mind with playing chess with friends and online also 

Languages

Malayalam, Tamil
Native language
Hindi
Upper intermediate
B2
English
Upper intermediate
B2
Arabic
Intermediate
B1

Timeline

Operations Manager

AL-OTAISHAN
10.2019 - Current

Project Manager

AL-OTAISHAN
05.2009 - 09.2019

Site Supervisor

AL-OTAISHAN
03.2006 - 04.2009

GED -

Gov.ITI DHANUVACHAPURAM

High School Diploma -

LMS HSS CHEMBOOR

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