Experienced Human Recourses management, Operation Management and Information Technology Administrator with a demonstrated history of working in the mechanical or industrial engineering industry. Skilled in Technical Support, Team Building, Time Management, Leadership, and Training & Development. Strong information technology professional with a Higher Diploma Degree focused in Computer Support Specialist from Interserve Learning & Employment College and Bachelor's degree Administrative Sciences from King Abdulaziz university.
Procurement Administrator:
Procurement Activities
1. Sourcing
2. Purchase Management
3. Settlement
Office 365 Email Management
1. New Email Creation
2. Manage Existing Emails
3. License Management
4. Rule Management
Business Application User Creation
1. Creation of Users in Dynamics AX
2. Creation of Users in SSRS
3. Verification & Archiving of Permission documents
Help Desk Management
1. Communicate with users upon creation of Ticket
2. Assign ticket to related staff
3. Follow-up with Ticket Executors or Supervisors
4. On Completion of ticket collect feedback from users
5. Reporting
6. IT Ticket Execution
7. Asset Management
8. Communication line monitoring & Follow-up.
Special Administration tasks:
1. Azure Information Protection [AIP]
2. Power BI
Member of the Pre-Opining Team.
IT Tasks and Missions.
Assist Director of Learning & Development.
General Manager Assassinate.
Leader of the Wyncom Team.
Event Supervisor.
Analyze and perform troubleshoot on all computer systems and perform required repairs and modifications on system and document all upgrade and modifications to system and maintain user information at all times.
Coordinate with staff to install and configure all desktop and laptop computers and identify and resolve all hardware and software issues and monitor all requests.
Web Developer with the Learning & Development Department .
Proficiency in Microsoft Office