Sara Aldosari
Riyadh,01
Summary
A dynamic Specialist with a proven track record at Sulfah, I excel in enhancing customer satisfaction and streamlining operations. My expertise in analytical thinking and customer relations, coupled with a history of successful project management and psychological assessment, drives significant improvements in engagement and operational efficiency.
Overview
6
6
years of professional experience
Work History
Specialist
Sulfah
06.2024 - Current
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
- Increased online engagement through the creation of compelling content tailored to target audiences.
- Generated high-quality leads through targeted social media advertising efforts aimed at specific buyer personas
Psychologist
Self Employed Web
01.2020 - Current
- Used therapeutic communication techniques to build rapport and guide discussion with patients.
- Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Conducted thorough psychological assessments using various testing methods to provide accurate diagnoses and inform treatment strategies.
- Led group therapy sessions focusing on specific topics such as stress management, coping skills development, or relationship building techniques for improved interpersonal functioning.
Project Manager
Mohammed Ibrahim - Riyadh - Layla
12.2018 - 07.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Education
Bachelor of Science - Psychobiology
Imam Mohammed Bin Saud
Riyadh 04.2001 -
Skills
Customer relations
Quality assurance
Team collaboration
Analytical thinking
Documentation management
Compliance monitoring
Teamwork and collaboration
Decision-making
Problem-solving
Relationship building
Performance management
Customer relationship management
Timeline
Specialist
Sulfah
06.2024 - Current
Psychologist
Self Employed Web
01.2020 - Current
Project Manager
Mohammed Ibrahim - Riyadh - Layla
12.2018 - 07.2021
Bachelor of Science - Psychobiology
Imam Mohammed Bin Saud
04.2001 -