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SARA ALDOSSARI
Specialist
Riyadh
Summary
Dynamic project manager with a proven track record at Mohammed Ibrahim, adept at prioritizing tasks and enhancing quality assurance. Expert in problem-solving and team collaboration, successfully managing multiple projects to meet organizational goals. Recognized for improving service quality and customer satisfaction through effective communication and proactive solutions.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Specialist
SULFAH
07.2024 - Current
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to address customer concerns and improve overall service quality.
- Participated in regular meetings with management to discuss ongoing departmental challenges and propose actionable solutions.
- Multitasked to handle diverse customer needs in high-volume setting, prioritizing tasks to keep up with challenging deadlines.
Project Manager
Mohammed Ibrahim - Riyadh - Layla
Riyadh
12.2018 - 07.2021
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
Bachelor of Science - Psychobiology
Imam Mohammed Bin Saud
Riyadh 09.2016 - 03.2021
Skills
Quality assurance
Team collaboration
Documentation management
Emergency response
Management collaboration
Problem-solving abilities
Multitasking
Task prioritization
Software
Timeline
Specialist
SULFAH
07.2024 - Current
Project Manager
Mohammed Ibrahim - Riyadh - Layla
12.2018 - 07.2021
Bachelor of Science - Psychobiology
Imam Mohammed Bin Saud
09.2016 - 03.2021
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