Sara Alhudaib
Payment Manger
Riyadh
Summary
Seeking a job opportunity in a financial institute to exploit my professional skills in finance and investment to apply what I have learned, in order to influence positively the achievement of the institution, in addition to having the enthusiasm to learn and gain new experiences within an ambitious working environment.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Payment Manger
D360 Bank
03.2022 - Current
- Establishing a department: Procedure, Documentations, System testing, etc.
- Lead and manage the day-to-day operations of the back-office payment team, including payment processing, reconciliation, compliant and exception handling.
- Monitor payment queues and workflow to prioritize tasks and meet service-level agreements.
- Work with product and finance teams to launch new payment and transfer products.
- Act as primary relationship holder and first level of escalation with Payment counterparties and Partners in the execution of their banking and operations.
- Ensuring that all counterparty relationships are set up correctly and act as their point of contact.
- Reviewing all services that are under Payment ( SARIE, RTGS,SADAD, International transfer and Account funding).
- Ensure that all transactions are accurately recorded and properly accounted for in the GL for the bank and proper controls exist
Operation Senior Officer
Emirates NBD
12.2020 - 03.2022
- Processed all LCY and FCY Remittance.
- Ensure prompt resolution of client investigation requests, thereby providing a high level of service to Commercial Banking and Corporate clients.
- Investigate any issue that may rise with payment detail received.
- In charge of the communication with compliance, treasury, call center departments.
- Worked on a major project - developing new payment system (Payment Hub)
Business analyst contractor
TATA consultancy services
02.2020 - 12.2020
- Supporting daily activities of the Quality Assurance audit.
- Monitoring Quality of request processed by associate.
- Provide timely feedback to associate and update them on critical points of the process.
- Act as backup to Team Leader for client point of contact.
- Create performance reports.
Process Associate
JHAH\MRAP
01.2018 - 02.2020
- Processing and reviewing expenses report.
- Ensures accuracy of information being provided to management for approved.
- Participates in performance improvement project.
- Achieves established performance target
Education
Finance And Investment
Al Imam Muhammad Ibn Saud Islamic University
01.2013 - 05.2017
Skills
- SAP System
- Microsoft office
- Team work
- Flexibility
- Creativity
Timeline
Payment Manger
D360 Bank
03.2022 - Current
Operation Senior Officer
Emirates NBD
12.2020 - 03.2022
Business analyst contractor
TATA consultancy services
02.2020 - 12.2020
Process Associate
JHAH\MRAP
01.2018 - 02.2020
Finance And Investment
Al Imam Muhammad Ibn Saud Islamic University
01.2013 - 05.2017
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