Hardworking Administrative assistant brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Always looking for improvement opportunities.
Overview
21
21
years of professional experience
Work History
Administrative assistant II- Medical Protocol
King Abdulaziz Medical City - National Guard
Riyadh, Riyadh Region
10.2024 - Current
Expedited document filing system with a new, organised method.
Improved customer satisfaction through prompt response to email and phone queries.
Updated company databases by inputting new employee contact information and employment details.
Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
Organised client meetings, prepared agendas and took detailed minutes.
Handled sensitive information discreetly maintaining high level confidentiality at all times.
Supported staff with administrative needs for photocopying, faxing and filing.
Wrote professional letters, emails and memoranda for business communication.
Examined, scanned and input documents in software system.
Administrative Assistant -Public relation
King Abdulaziz Medical City - National Guard
Riyadh, Riyadh Region
09.2022 - 10.2024
Maintained office files in both electronic and hard copies.
Coordinated operations to integrate and align with outside departments and official policies.
Evaluated documents, briefs and reports submitted by subordinate staff and managers.
Prepared official reports and technical papers outlining operations, finances and organisational goals.
Regulated departmental administrative and financial activities to maintain total compliance with regulations.
Generated daily operations reports, presenting findings to key stakeholders and identifying targeted improvements.
Scheduled and confirmed appointments for entire management team.
Drafted meeting agendas and followed up on team action items.
Managed incoming and outgoing calls for busy office.
Handled media and public relations inquiries by allocating relevant company spokespersons.
Government Relations Assistant
King Abdulaziz Medical City - National Guard
Riyadh, Riyadh Region
12.2015 - 08.2022
Provide general administrative and clerical support to the assigned department/section by answering telephone, taking messages, greeting visitors, providing general support, managing routine enquiries, drafting routine responses, completing forms among other similar duties.
Act as the point of contact for internal and external clients
Make copies of correspondence and other materials .
Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping
Deliver urgent correspondence within and outside the department, wherever is needed.
Maintain confidentiality at all times
Prepare responses to routine correspondence, complete forms and other required documentation
Receive, screen, register, distribute and prioritize all incoming mail, emails, and correspondence memos. Maintain electronic and manual filing systems
Preparing letters addressed to government agencies and foreign consulates and responsible for letters of assignment to transfer sponsorship
Manage routine enquiries and refer to responsible personnel.
Administrator
king Khaled International School
riyadh
09.2004 - 06.2008
Effectively managed incoming and outgoing mail to maximise office efficiency.
Coordinated meetings and arranged conferences, clearly communicating relevant information to all attendees.
Managed office supply inventory, performing stock take duties and ordering additional supplies to meet staff needs.
Answered incoming calls and emails per day to achieve swift resolutions.
Education
course - A course in the basics of cybersecurity
Institute of Public Administration
Riyadh, Riyadh Region
12.2023 - 12.2023
course - A course in the basics of digital transformation
Institute of Public Administration
Riyadh, Riyadh Region
12.2023 - 12.2023
Administrative creativity
Tatwer Kawader Centre
Riyadh, Riyadh Region
06.2021
computer skills
tattwer kawader center
06.2021
xecutive secretarial and office management
tattwer kawader center
06.2021
high school -
Fourth Secondary
Riyadh, Riyadh Region
06.2004
Skills
People management
Attendance reporting
Memo preparation
Transporting files
Staff motivation
Meeting planning
Microsoft Outlook
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Administrative assistant II- Medical Protocol
King Abdulaziz Medical City - National Guard
10.2024 - Current
course - A course in the basics of cybersecurity
Institute of Public Administration
12.2023 - 12.2023
course - A course in the basics of digital transformation
BUYER I, PROCUREMENT SERVICES at King Abdulaziz medical city - National GuardBUYER I, PROCUREMENT SERVICES at King Abdulaziz medical city - National Guard
Professional Nurse, Surgical Ward at King Abdulaziz Medical City - National GuardProfessional Nurse, Surgical Ward at King Abdulaziz Medical City - National Guard