Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

SARA ALRUWAIS

Riyadh,Saudi Arabia

Summary

Licensed pharmacist with a strong background in strategic solutions management. Highly detail-oriented with strong interpersonal communication skills and a continuous learning mindset. Experienced in identifying improvement opportunities, streamlining processes, and supporting cross-functional initiatives. Seeking a senior role to contribute to organizational growth, and strategic development.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Strategic Solutions Management Specialist

Business Solutions - NUPCO
Riyadh
01.2025 - 08.2025
  • Collaborate with senior leadership to develop long-term strategic goals
  • Identify and evaluate business opportunities
  • Translate strategic objectives into actionable solutions and operational initiatives
  • Lead and support cross-functional project teams to implement solutions
  • Define project scope, objectives, KPIs, and success criteria
  • Coordinate with internal and external stakeholders to ensure alignment and resource availability
  • Propose and implement process improvements
  • Monitor performance and outcomes of implemented changes to ensure benefits realization
  • Develop communication, training, and stakeholder engagement plans
  • Prepare regular reports and presentations for senior leadership

Strategic Solutions Management Senior Officer

Business Solutions - NUPCO
Riyadh
01.2024 - 12.2024
  • Improving customer satisfaction by seeking feedback, analyzing trends, and implementing innovative strategies to enhance the customer experience.
  • Establishing key performance indicators (KPIs) and metrics to measure the performance and effectiveness of service operations.
  • Building standard operation procedures to maintain high standards of service delivery and customer satisfaction.
  • Defining and managing SLAs with internal and external stakeholders to ensure service quality, reliability, and compliance.
  • Conducting root cause analysis and implementing corrective actions to enhance service operations.
  • Collaborate with cross-functional teams, including sales, marketing, IT, and finance, to ensure alignment and synergy in service delivery.
  • Verifying and validating invoice documents from vendors for accuracy, completeness, and compliance with contractual agreements
  • Maintaining accurate documentation and records of contract negotiations, agreements, and amendments, ensuring transparency and accountability
  • Collecting feedback from stakeholders post-contract signing, evaluating their satisfaction levels and identifying areas for improvement or further support
  • Designing and developing customized dashboards and reports tailored to the specific needs.

Strategic Solutions Management Officer

Business Solutions - NUPCO
Riyadh
11.2021 - 12.2023
  • Order management and transportation system.
  • Dashboards & Reporting.
  • Onboarding healthcare entities.
  • Operations management

Trainee

Business Solutions - NUPCO
Riyadh
06.2021 - 11.2021

Hospital Pharmacist

Specialized Medical Center
Riyadh
03.2021 - 06.2021

Internship

King Khaled University Hospital
Riyadh
06.2019 - 05.2020

Education

Bachelor's degree - Doctor of pharmacy (PharmD)

King Saud University
/2014 - /2020

Skills

  • Bilingual: English & Arabic
  • Microsoft Office Applications
  • Research skills
  • Time management

Certification

  • Basic life support, American heart association
  • Pharmacist, Saudi Commission for Health Specialties
  • Six sigma – Yellow belt, Meirc Training & Consulting
  • Power BI, Glomacs

Timeline

Strategic Solutions Management Specialist

Business Solutions - NUPCO
01.2025 - 08.2025

Strategic Solutions Management Senior Officer

Business Solutions - NUPCO
01.2024 - 12.2024

Strategic Solutions Management Officer

Business Solutions - NUPCO
11.2021 - 12.2023

Trainee

Business Solutions - NUPCO
06.2021 - 11.2021

Hospital Pharmacist

Specialized Medical Center
03.2021 - 06.2021

Internship

King Khaled University Hospital
06.2019 - 05.2020

Bachelor's degree - Doctor of pharmacy (PharmD)

King Saud University
/2014 - /2020

Similar Profiles

Create profile
SARA ALRUWAIS