Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Executive secretary
Mani Company
Khobar, Eastern Province
04.2025 - Current
Coordinate and schedule meetings and appointments for the CEO.
Manage incoming and outgoing communications (phone calls, emails, correspondence).
Prepare and format documents, reports, and presentations as required.
Organize files and records in a systematic and confidential manner.
Follow up and execute tasks and instructions assigned by the CEO.
Coordinate with other departments to ensure smooth workflow.
Arrange travel plans and bookings for the CEO.
Prepare meeting agendas and minutes.
Assist the CEO in managing his time effectively.
Maintain strict confidentiality in all tasks and information.
Documented detailed minutes of meetings, facilitating better communication amongst team members.
Noted minutes during meetings, providing accurate records thereof.
Sales manager
Alkhaleej Training & Education
Khobar, Eastern Province
03.2023 - 07.2023
Achieved increased customer satisfaction by implementing innovative sales strategies.
Developed robust client relationships for improved business growth.
Streamlined sales processes to enhance team productivity.
Managed key accounts, resulting in consistent revenue generation.
Forged strategic partnerships with stakeholders for profitable outcomes.
Coordinated promotional campaigns to boost brand visibility.
Devised successful sales pitches for significant conversion rates.
Led high-performance sales teams, ensuring achievement of targets.
Executive secretary
Imam Abdulrahman Bin Faisal University
Khobar, Eastern Province
10.2019 - 10.2020
Enhanced accuracy of medical coding by regularly participating in professional development courses.
Collaborated with colleagues, resulting in a more cohesive work environment.
Completed comprehensive audits of coded data to prevent any inaccuracies or omissions.
Liaised with physicians to clarify diagnoses or procedures, leading to more accurate coding.
Reviewed patient records for precision, updating discrepancies where necessary.
Streamlined communication between healthcare providers and insurance companies for improved efficiency.
Managed data entry tasks with meticulous attention to detail for error-free reports.
Administrative assistant
Civil engineering office
Riyadh, Riyadh Region
06.2013 - 03.2015
Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
Streamlined administrative processes for increased efficiency in the workplace.
Managed front desk duties to ensure smooth operation of reception area.
Organised client meetings, prepared agendas and took detailed minutes.
Assisted in the preparation of regularly scheduled reports for upper management review.
Improved customer satisfaction through prompt response to email and phone queries.
Performed bookkeeping tasks, including invoicing and expense tracking.
Technical support
King Saud University
Riyadh, Riyadh Region
01.2010 - 08.2010
Resolved complex technical issues by utilising advanced troubleshooting techniques.
Streamlined processes to improve efficiency in problem resolution times.
Provided comprehensive training to junior team members, increasing their productivity.
Prepared detailed reports documenting all technical faults and the solutions implemented.
Escalated unresolved issues to senior engineers whilst maintaining regular communication with affected customers.
Kept abreast of latest technology trends to provide up-to-date advice to customers.
Education
Bachelor of Business Administration -
King Faisal University
03.2013 - 01.2017
High School Diploma - IT
Higher Technical Institute for girls.
03.2007 - 10.2010
Skills
English language proficiency
Proficiency in working with Microsoft Office programs
Speed
of learning and achievement
Leadership and the ability to plan and organize work and tasks
Flexibility and team spirit
Multiple tasks and practical areas that can be worked on and mastered
The ability to solve problems and make decisions
The ability to adapt quickly and motivate positively