Sara Bo Hamed
Organizational Excellence Specialist
Riyadh
Summary
Dedicated professional seeking to leverage expertise in organizational development, process improvement, and performance optimization to drive excellence within a forward-thinking organization. Aiming to employ strategic mindset, data-driven approach, and leadership skills to enhance operational efficiency, foster a culture of continuous improvement, and ultimately contribute to the organization's growth and success.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Organizational Excellence Specialist
Saudi Food and Drug Authority
07.2022 - Current
- Business processes analysis and documentation
- Improvement of Business Processes
- Facilitate and manage initiation of internal operation
- KPIs Management and improving Monthly KPIs reporting and presentation
- Implementation of Digital Transformation Index for Digital Government Authority (fully compliant)
- Contribution in Organizational Excellence awareness activity
Data Analyst
Al-Habib Medical Group
03.2022 - 07.2022
- Generate hospital performance reports
- Data Driven Decision support
- Conduct Market study for the hospital marketing campaign
- Contribution in the hospital marketing campaign and analyze it
- KPI Management
Quality and Risk Management coordinator
Al-Habib Medical Group
08.2020 - 03.2022
- Conducted Hospital wide Risk Management plan.
- Contribution in conducting Failure Mode & Effect Analysis and Root Cause Analysis
- Managing Incident Reports, categorize incidents based on risk assessment and investigate cases.
- Preparation for national and international accreditations and contribution to successful attainment of multiple accreditations:
- Joint Commission International (JCI)
- Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI)
- Health Information Management System Society (Electronic Medical Record)-7
- Surgical Review Corporation:
- Central of Excellence in Endoscopy (COEE)
- Central of Excellence in Minimally Invasive Gynecology (COEMIG)
- Central of Excellence in Invasive Surgery (COEMIS)
- College of American Pathologist (CAP)
- American Association of Blood Bank (AABB)
- Environment of Care Activities.
- Data validation and analysis For hospital KPIs
- Performed Quality and Risk Management educational activities.
- Train and supervise interns.
Education
Bachelor of Science in Health Information Management And Technology - Public Health
Imam Abdulrahman Bin Faisal University
Dammam, Saudi Arabia 05.2019 - 05.2020
Skills
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Internship & Training
- Own Resources Administration - Intern, King Fahad Specialist Hospital, Dammam, 03/01/20, 05/01/20
- Health Information Management Administration - Intern, Johns Hopkins Aramco Healthcare, Dhahran, 12/01/19, 02/01/19
- Directorate of Dental Quality and Safety - Intern, Dental Hospital-Imam Abdulrahman Bin Faisal University, Al-Khobar, 09/01/19, 12/01/19
- Healthcare Informatics Administration - Intern, King Fahad Specialist Hospital, Dammam, 06/01/19, 09/01/19
- Health Information Management Department & Directorate of Quality and Safety – Trainee, King Fahad University Hospital, Al-Khobar, 07/01/18, 09/01/18
Publications
Autonomy, accountability, and competition: The privatisation of the Saudi health care system - Journal of Taibah University Medical Sciences
Courses & Conferences
Certified Data Management Professional (CDMP) training course – National Data Management Office 2023
Google Data Analytics Certificate – Google 2023
The role of the ISO 9001 quality management system in improving facility performance 2020 - Saudi Standards, Metrology and Quality Organization
External Examiner of the Graduation Projects Evaluation Panel for the academic year (2022-2023) - 2023 - College of Public Health – Imam Abdulrahman Bin Faisal University
Speaker in The AHIMA Middle East Conference, Virtual event platform - 2021 - AHIMA International
Speaker in HIMT Alumni Career Day - 2021 - College of Public Health – Imam Abdulrahman Bin Faisal University
External Examiner of the Graduation Projects Evaluation Panel for the academic year (2019-2020) - 2020 - College of Public Health – Imam Abdulrahman Bin Faisal University
The 3rd Annual Saudi Quality & Patient Safety Conference – Attendee - 2019 Speaker in Nursing Diploma Program – Oncology Center - 2019 - First Health Cluster in Eastern Province
Classification And Memberships
- Specialist-Health Informatics - Saudi Commission for Health Specialties
- Quality-Ambassador - The Saudi Standards, Metrology and Quality Organization
- Public Relations Specialist - Health Quality Magazine
Volunteer Experience
- (Gulf Day for Patients’ Rights) Awareness Campaign - King Fahad University Hospital - Al-Khobar - 2019
- (I am an aware Patient) Awareness Campaign - King Fahad University Hospital - Al-Khobar - 2018
- Diabetes Campaign - Imam Abdulrahman bin Faisal university - Collage of Dentistry – Al-Khobar - 2018
Timeline
Organizational Excellence Specialist
Saudi Food and Drug Authority
07.2022 - Current
Data Analyst
Al-Habib Medical Group
03.2022 - 07.2022
Quality and Risk Management coordinator
Al-Habib Medical Group
08.2020 - 03.2022
Bachelor of Science in Health Information Management And Technology - Public Health
Imam Abdulrahman Bin Faisal University
05.2019 - 05.2020
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