Sara Chreih
Account Manager
Riyadh
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
12
12
years of professional experience
Work History
Account Manager
VML
12.2023 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Developed and implemented strategies to increase client retention.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Senior Account Executive
JWT / Wunderman Thompson
09.2020 - 12.2023
- Prepared client budgets by reviewing client billing and managing monthly invoices.
- Trained and coached team members servicing stc accounts.
- Analyzed data to discover trends, informing market strategies, and objectives.
- Analyzed key competitors to respond to competitive threats.
- Developed strategies using market research with support from cross-functional teams.
- Researched emerging industry trends, applications, and concepts to enhance products and services.
Account Executive
JWT
06.2019 - 09.2020
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Executed successful sales strategies to convert leads into customers.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Gained understanding of goals, objectives and processes to meet client business needs.
Social Media Generator
JWT
01.2019 - 06.2019
- Researched and identified new opportunities for increasing different clients' social media presence.
- Created and distributed monthly newsletters to stay in touch with trends.
- Researched current trends and best practices to develop innovative and impactful campaigns.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Reviewed analytics to identify opportunities for improvement and develop strategies to maximize results.
Account Management Team Freelancer
JWT
06.2017 - 09.2017
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Collaborated with internal teams to develop account strategy.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
Account Management Team Intern
JWT
06.2016 - 09.2016
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Analyzed problems and worked with teams to develop solutions.
- Interacted with clients by phone, email, or in-person to provide information.
- Collaborated with senior management on new initiatives to build confidence.
- Participated in workshops and presentations related to projects to gain knowledge.
- Facilitated successful completion of projects from concept to launch.
Marketing Team Intern
Zain
07.2014 - 08.2014
- Contributed to mock-ups, email campaigns, and social media content.
- Collaborated with team members to help expand marketing channels.
- Helped with planning and hosting of marketing events.
- Practiced search engine optimization to maximize efforts in creating brand awareness.
- Assisted in creating written, video, and image content for marketing channels.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
- Participated in brainstorming meetings to develop marketing collateral.
Social Media Manager Part Time
Reach to Change
07.2012 - 09.2012
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
- Suggested and implemented new features to develop brand awareness.
- Collaborated with team members to develop creative campaigns for social media platforms.
Education
Bachelor's degree in business administration, Marketing -
Prince Sultan University (PSU)
High school certificate with an emphasis in Natural Sciences - undefined
Al Faisaliyah Private School
Skills
undefined
Other
01/01/94, Saudi
Timeline
Account Manager
VML
12.2023 - Current
Senior Account Executive
JWT / Wunderman Thompson
09.2020 - 12.2023
Account Executive
JWT
06.2019 - 09.2020
Social Media Generator
JWT
01.2019 - 06.2019
Account Management Team Freelancer
JWT
06.2017 - 09.2017
Account Management Team Intern
JWT
06.2016 - 09.2016
Marketing Team Intern
Zain
07.2014 - 08.2014
Social Media Manager Part Time
Reach to Change
07.2012 - 09.2012
Bachelor's degree in business administration, Marketing -
Prince Sultan University (PSU)
High school certificate with an emphasis in Natural Sciences - undefined
Al Faisaliyah Private School
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