Sara Dawood

- Oversee corporate credit control operations for the Western region monitor and handle around 600 account include mega account like saudi airline and petromin.

- Ensuring compliance with financial policies and procedures.

- Develop and implement credit review strategies to minimize delinquency, resulting in a measurable reduction in overdue accounts.

- Conduct comprehensive analyses of bad debt, consistently achieving and exceeding the Business Development Plan (BDP) targets.

- Produce weekly reports to monitor and evaluate the performance of credit management initiatives.

-Managed bank account reconciliation with internal systems, ensuring accuracy and timeliness in financial processing.

- Handled the reconciliation of sundry invoices, including SABIC recharge invoices, contributing to enhanced operational efficiency.

- Processed and validated refund requests, ensuring compliance with organizational guidelines.

- Actively managed relationships with Small and Medium Enterprises (SME), including embassies and government clients, achieving monthly renewal targets through exceptional service delivery.

- Resolved sensitive accounts issues, including those involving embassies and government accounts, maintaining strong client trust and satisfaction.

- Provided ongoing support to clients to ensure their needs were met throughout the contract period.