Sara Khan
Jeddah,Saudi Arabia
Summary
I have worked in diverse fields to develop my learning, knowledge, and professional skills. I am now capable of managing organizations in accordance with policies and procedures. I possess multiple skills, learn quickly, and am committed to continuously improving performance and achieving results efficiently.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Administrative Services Specialist
Kidana Development Company
Makkah, Mecca Region
2023.03 - Current
Facilitate planning and organisation of employee housing during Hajj to ensure readiness.
Support other departments with operational needs like reservations, problem-solving, and emergencies.
Coordinate catering and accommodation in line with approved standards.
Manage supplier agreements and assess service quality.
Monitor work processes to uphold plan and schedule adherence.
Handle monthly and contract invoices, ensuring timely submission for payment.
Initiate purchase requests, process departmental invoices, and manage payments via SAP.
Analyse departmental data to aid in decision-making and boost efficiency.
Sales & Marketing Specialist
1st address Company
Jeddah, Mecca Region
2017.08 - 2022.02
- Assisted in developing sales strategy.
- Followed up with customers to ensure satisfaction.
- Supported a team of five members through coaching sessions.
- Helped establish sales and marketing strategies.
- Issued governmental certificates for customers, including baladya certificates.
- Contributed to the annual financial planning process.
- Managed social media accounts to enhance online presence.
- Addressed internal problems to improve team dynamics.
Supervisor leader
SAC Company
Jeddah
2016.10 - 2017.07
- Supervised customer care operations by overseeing team performance and productivity.
Coordinated with sales team to ensure timely resolution of customer issues and feedback.
Implemented strategies to improve customer satisfaction and team efficiency.
Brunch management
Manar Alrawi Fashion Boutique design
Jeddah, Saudi arabia
2014.01 - 2016.09
- Oversaw production line operations.
- Assisted in developing strategic plans with innovative concepts.
- Conducted performance evaluations for employees.
- Supported efforts to meet monthly targets.
- Managed basic accounting tasks.
- Coordinated brunch management activities.
Education
Higher National Diploma -
DROPBOX
Banking and Financial AccouBachelor of Education -
King Abdulaziz University (KAU)
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Employee training on work procedures and internal policies
- Invoice and payment management, accounts follow-up
- SAP system
- Data analysis and report preparation to support decision-making
- Negotiation skills
Languages
English
Advanced
Arabic
Native
Accomplishments
• First place winner in the English Language Training Program.
• Obtained a professional certification in Change Management Activities.
• Received a participation award at the Hajj Exhibition and Conference 2025.
• Certificated as the second-best Article writer in the students activates
Certification
- AFTA Guidance, 2020
- Yoga teacher training Program , 2021
- · Prosci Certification, 2024
- English Course , 2025
- · Finance for non-finance, 2025
Professional Achievements
- 2024 Launched a company values activities initiative aimed at enhancing collaboration, accountability, and teamwork among employees, contributing to increased mutual trust and an improved work environment.
- 2025 Implemented an initiative to transfer the building maintenance file from the Administrative Services Department to the Maintenance and Operations Department. This included training employees on proper procedures for submitting complaints and maintenance service requests professionally, with a focus on reducing resistance to change and reprogramming employees to accept organizational changes, positively impacting their performance experience.
- ·2025 Participated as a member of the PWC Committee responsible for forming and implementing policies and procedures, enhancing employee awareness and ensuring proper implementation in line with internal audit requirements.
- 2025 Collaborated with THE HIVE to establish a database and train employees on professional office space management for entrepreneurs. This included preparing a comprehensive market study covering key findings, potential risks, and future loss mitigation plans.
Timeline
Administrative Services Specialist
Kidana Development Company
2023.03 - Current
Sales & Marketing Specialist
1st address Company
2017.08 - 2022.02
Supervisor leader
SAC Company
2016.10 - 2017.07
Brunch management
Manar Alrawi Fashion Boutique design
2014.01 - 2016.09
Higher National Diploma -
DROPBOX
Bachelor of Education -
King Abdulaziz University (KAU)