Microsoft office- ERP
Sara Shaya
Clerk
Dammam,07
Summary
Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Telephone Operator
Aldara Hospital And Medical Co
Riyadh
11.2020 - 11.2021
- Supported customers by managing Number calls per day efficiently while maintaining professionalism and upbeat tone.
- Managed telephone switchboard of Number personnel and routed internal and external calls to provide quick connection.
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
Storekeeper
Alsafi Dental Clinic
Wadi Aldwaser
04.2019 - 04.2020
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Arranged products on shelves and in cabinets to maximize space utilization by Number%.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
Receptionist
Alsafi Medical
Alsulil
04.2017 - 04.2019
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
Education
00 - History And Civilization
Alkharj University
Wadi Aldwaser 01.2008 - 01.2011
Skills
Professional communication
Telephone reception
Schedule Coordination
Front desk operations
Good Telephone Etiquette
Teamwork and Collaboration
Search directories
Software
Timeline
Telephone Operator
Aldara Hospital And Medical Co
11.2020 - 11.2021
Storekeeper
Alsafi Dental Clinic
04.2019 - 04.2020
Receptionist
Alsafi Medical
04.2017 - 04.2019
00 - History And Civilization
Alkharj University
01.2008 - 01.2011