Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Sarah Alshhrani

Riyadh,Saudi Arabia

Summary

Proactive and results-oriented Network Engineer with a strong foundation in technical systems, including network configuration, troubleshooting, and basic security measures. Adept at strategic planning and resource management, with a proven ability to lead cross-functional teams and drive projects to successful completion. Combines hands-on technical expertise with strong communication and leadership skills to deliver reliable solutions and continuous improvement. Committed to optimizing performance and achieving measurable results in fast-paced, dynamic environments.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Production Work Planner

AlSTOM
Riyadh, Saudi Arabia
09.2023 - Current
  • Coordinated all corrective and preventive maintenance activities using CMMS.
  • Managed resources related to maintenance tasks efficiently.
  • Facilitated maintenance operations by liaising with various entities for required tools and access.
  • Provided technical support to the team regarding CMMS issues.
  • Delivered training sessions on CMMS as necessary.
  • Participated in CMMS training to enhance expertise.

Maintenance Technical Support Engineer

ALSTOM
Riyadh, Saudi Arabia
10.2019 - Current
  • Conducted coverage and connectivity tests for Riyadh Metro project network, both wired and wireless.
  • Configured and deployed network devices to enhance system performance.
  • Troubleshot various network issues related to connectivity and performance.
  • Managed L2 and L3 switches (HP and Hirschmann) for Data Communication System.
  • Maintained network equipment using Network Management System to ensure optimal availability.
  • Participated in periodic training on signalling and low voltage subsystems including ATS, ATC, and SCADA.

Diversity and Inclusion Ambassador

ALSTOM
Riyadh, Saudi Arabia
12.2022 - 12.2023
  • Communicated internally and externally regarding positive impacts of Diversity & Inclusion.
  • Provided learning tools to enhance employee awareness of D&I significance and foster inclusive behaviours.
  • Measured global Diversity impact and assessed Inclusion on a regular basis.
  • Adapted internal practices to cultivate an inclusive workplace for all individuals.

Customer Service Representative

SAUDI HOLLANDI BANK
Riyadh, Saudi Arabia
11.2015 - 03.2016
  • Provided top-notch support for increased customer satisfaction.
  • Offered technical support, leading to enhanced user experience.
  • Managed high volume of inbound calls for quick resolution of customer issues.

Education

Master of Science - Telecommunications and Networking

University of Pittsburgh
Pittsburgh, PA, United States
08.2017 - 04.2019

Bachelor of Science - Networking and Telecommunications Systems

Princess Nora Bint Abdul Rahman University
Riyadh, Saudi Arabia
06.2009 - 06.2014

Skills

  • Resource optimization and planning (CMMS)
  • Network administration and security
  • Routing and switching
  • Testing and commissioning
  • Troubleshooting and configuration
  • Automation and maintenance

Languages

English
Fluent
Arabic
Native

Certification

Cisco Certified Network Associate CCNA (2021), Cisco Systems.

Timeline

Production Work Planner

AlSTOM
09.2023 - Current

Diversity and Inclusion Ambassador

ALSTOM
12.2022 - 12.2023

Maintenance Technical Support Engineer

ALSTOM
10.2019 - Current

Master of Science - Telecommunications and Networking

University of Pittsburgh
08.2017 - 04.2019

Customer Service Representative

SAUDI HOLLANDI BANK
11.2015 - 03.2016

Bachelor of Science - Networking and Telecommunications Systems

Princess Nora Bint Abdul Rahman University
06.2009 - 06.2014

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