Sarah Bailey
Happy Valley
Summary
Dynamic Animal Welfare Inspector with RSPCA experience, skilled in critical thinking and effective team collaboration. Reliable and accountable, adept at managing multiple projects while maintaining professionalism in high-stress environments. Committed to continual improvement and passionate about animal welfare.
Overview
21
21
years of professional experience
Work History
Animal Welfare Inspector
RSPCA
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Inspectorate Co-ordinator
RSPCA
09.2022 - 12.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Animal Care Officer
RSPCA
03.2021 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills.
- Working with multiple areas within the shelter ensuring strong communication at all times.
- Strengthened communication skills through regular interactions with others.
Customer Banking Specialist
Commonwealth Bank
06.2004 - 05.2021
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
- Assisted clients in achieving their financial goals through expert guidance on savings, investments, and loans.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
- Implemented effective fraud detection measures that significantly reduced instances of financial crime within the institution.
Education
High School Diploma -
MORPHETT VALE HIGH SCHOOL
Adelaide, SA12-1999
Skills
- Friendly, positive attitude
- Effective team collaboration
- Critical thinking for solutions
- Reliable and accountable
- Skilled in managing multiple tasks
- Critical thinking
- Effective decision-making in high-stress environments
- Analytical decision-making
Timeline
Animal Welfare Inspector
RSPCA
12.2023 - Current
Inspectorate Co-ordinator
RSPCA
09.2022 - 12.2023
Animal Care Officer
RSPCA
03.2021 - 09.2022
Customer Banking Specialist
Commonwealth Bank
06.2004 - 05.2021
High School Diploma -
MORPHETT VALE HIGH SCHOOL
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