SARAH HAMED ALNEFAIE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
AIRPORT CUSTOMER SERVICE AGENT (SEASONAL)
SAUDI GROUND SERVICES
Jeddah
02.2025 - 04.2025
- Increased efficiency with timely check-in of passengers and their luggage.
- Coordinated with ground staff to manage baggage handling efficiently.
- Managed lost and found property reports, aiding in quick recovery of items.
- Resolved disputes over bookings calmly and efficiently, maintaining a positive environment at the desk.
BARISTA
PANDA RETAIL COMPANY - SAVOLA GROUP
Jeddah
06.2022 - 06.2024
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Performed cash handling duties accurately to maintain financial integrity.
- Assisted in inventory control measures for effective stock management.
- Trained new staff members on café operations, fostering teamwork and consistency.
DATA ENTRY OPERATOR (SEASONAL)
PANDA RETAIL COMPANY - SAVOLA GROUP
Jeddah
10.2023 - 12.2023
- Verified entered data against source documents, achieving high accuracy rates.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Sorted, categorised and organised raw data for easy retrieval and reference.
- Generated weekly and monthly reports for managers.
PACKAGING ASSOCIATE (SEASONAL)
KAAFMEEM
Jeddah
04.2022 - 05.2022
- Labeled, recorded, and inspected packaging to prepare for shipment or storage
- Organized items on racks, shelves and bins to maintain established order
- Inspected items for defects and damage.
- Completed detailed documentation for each shipment to maintain accurate records.
BARISTA
LITE & DELIGHT
Jeddah
09.2021 - 01.2022
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Promoted seasonal beverages effectively increasing their uptake.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
Education
High School Diploma -
47th Secondary School
09.2018 - 05.2021
Skills
- Exceptional Customer Service
- Team Player
- Ability to Adapt
- Solid Problem Solver
- Multi-Language communication
Timeline
AIRPORT CUSTOMER SERVICE AGENT (SEASONAL)
SAUDI GROUND SERVICES
02.2025 - 04.2025
DATA ENTRY OPERATOR (SEASONAL)
PANDA RETAIL COMPANY - SAVOLA GROUP
10.2023 - 12.2023
BARISTA
PANDA RETAIL COMPANY - SAVOLA GROUP
06.2022 - 06.2024
PACKAGING ASSOCIATE (SEASONAL)
KAAFMEEM
04.2022 - 05.2022
BARISTA
LITE & DELIGHT
09.2021 - 01.2022
High School Diploma -
47th Secondary School
09.2018 - 05.2021
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