Sarah Platten

Owner & operator of the Myer Centre Food Court restaurant where I undertake a hands on approach and work alongside the team to serve customers and run a smooth operating business

My duties include: Hiring, training & rostering staff, maintaining stock levels through ordering, preparation control lists and stocktake. Accounting & cash control with use of Xero & previously MYOB and Subway POS. Displaying marketing materials

Involved in training the Area Manager & Manager's group for the Subway Development Agent SA Territory. Guiding employees through the steps of upcoming innovations, new service standards and restaurant compliance. Lead sessions driving brand engagement with interactive activities and presentations to 70+ attendees over multiple events.

The FAF (Franchisee Advertising Fund) Board consisted of elected franchisees who worked to support the Subway Australia Marketing Team to ensure allocated funds where spent on campaigns and materials to positively impact sales for Franchisees in the South Australian market

Along with the board I reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health and target spending within the local market..

Oversaw the 3 Rundle Mall Locations - City Cross, Myer Centre & Adelaide Central Plaza (David Jones)

These were 3 exceptionally busy stores with more than 70 staff employed.

I had worked my way up within the business and started as a Sandwich Artist in July 2003 and quickly became a Manager of the Subway City Cross location within 12 months. I lead that store to achieve it's highest recorded sales and achieve the No 1 restaurant in SA for highest sales volume consistently.

Engaged in a 12 month Traineeship performing tasks including: computer processing, filing documents, answering phones, photo copying, supervising the workshop floor.