Sarah Robinson
YANKALILLA
Summary
Reliable worker , always ready to help team members and assist customers.
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Collaborative team player dedicated to helping customers and staff.
Overview
32
32
years of professional experience
Work History
Bakery Worker
Yankalilla Bakery
Yankalilla
07.2024 - Current
- Maintained cleanliness and organization in the bakery workspace.
- Trained new staff on bakery operations and best practices for efficiency.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces .
- Assisted customers with product selection and inquiries.
- Processed sales transactions using point-of-sale systems.
- Performed opening, closing procedures for the store .
Parents and Friends Committe Member
Investigator College
Victor Harbor
01.2023 - Current
- Gathered information from outside sources related to potential projects under consideration by the committee.
- Working within a team to deliver successful fund-raising events such as BBQ stall , parent breakfasts , student fun days .
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Fleurieu Families Volunteer
Fleurieu Families
Victor Harbor
02.2021 - 12.2022
- Running a weekly music and dance session for preschool children .
- Maintaining records in accordance with Fleurieu Families
- Managed inventory and supplies to ensure materials were available when needed.
Willunga Farmer's Market Stall Holder
Self Employed
Willunga
10.2015 - 02.2017
- Running of a small food business
- Food preparation , cooking and serving at a busy market .
- Adhering to Food safety requirements.
- Maintained a safe work environment by adhering to safety protocols.
- Displayed excellent customer service skills when interacting with customers.
- Working efficiently in a fast paced food service environment.
Medical Receptionist
Victor Medical Centre
Victor Harbor
09.2011 - 02.2014
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Performed data entry tasks related to billing and collections procedures.
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered phones promptly and directed calls appropriately.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Medical Practice Manager
Laser Vision SA
Adelaide
03.2009 - 06.2011
- Developed and implemented policies and procedures for the medical practice.
- Recruited, trained, supervised, and evaluated staff members.
- Maintained accurate records of all billing information including payments received from patients or insurance companies.
- Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
- Communicated with patients with compassion while keeping medical information private.
- Ordered supplies needed and kept tabs on inventory levels.
- Explained policies, procedures and services to patients.
- Maintained accurate records of patient visits using electronic health record software systems.
- Troubleshot technical issues related to ophthalmic equipment.
Ophthalmic Assistant
Harley Eye Clinic
Adelaide
06.1996 - 02.2008
- Communicated effectively with co-workers regarding patient care plans and follow up instructions.
- Ensured that all instruments were cleaned properly after each use in accordance with sterilization protocols.
- Performed diagnostic tests such as visual acuity, tonometry, refraction, keratometry, pachymetry, A-scan ultrasonography, and fundus photography.
- Scheduled appointments for patients and verified insurance eligibility when necessary.
- Maintained accurate records of patient visits using electronic health record software systems.
- Ordered supplies and maintained inventory of equipment used in office procedures.
- Assisted physicians during minor surgical procedures such as foreign body removal.
- Coordinated with other healthcare professionals to ensure optimal patient care.
- Instructed patients on how to properly apply eye drops or other medications prescribed by the physician.
- Conducted pre-operative assessments by obtaining informed consent from patients.
- Prepared exam rooms according to established protocols prior to each patient visit.
- Provided assistance in preparing specimens for laboratory analysis.
- Administered topical anesthetics prior to various ophthalmic procedures.
- Documented present problems, current medicines and vital stats.
- Set appointments, verified insurance and informed patients of important points such as pre-surgery restrictions.
- Kept examination rooms, clinical areas and equipment clean and patient-ready.
- Checked vision fields, refraction and other vision markers before patient met with ophthalmologist.
- Prepared patients and administered basic eye exam tests.
- Wrote, edited, and filed patient medical records, maintaining confidentiality.
- Utilized electronic medical records systems to enter patient data, improving clinic efficiency and record-keeping accuracy.
Food Waitress
Marion Hotel
Ascot Park
09.1993 - 06.1997
- Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
- Maintained cleanliness of dining area including setting up tables before shift began, cleaning up spills during shift, wiping down surfaces after shift ended.
- Delivered food orders to tables promptly while ensuring accuracy of order.
- Received payment by credit card or cash and returned appropriate change to customers.
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Responded promptly and professionally to customer feedback or complaints regarding service or food quality.
- Followed health codes guidelines for safe food handling practices at all times including proper storage techniques for perishable items.
- Removed dirty dishes from tables in a prompt and efficient manner.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Hamilton Secondary College
Mitchell Park12-1995
Skills
- Fast-Paced Environment
- Cash handling experience
- Interpersonal Skills
- Positive Attitude
- Team Oriented
- Professional Appearance
- Reliability and punctuality
- Medical Terminology
- Organizational Skills
- Ordering and stocking
- Caring and compassionate
- Attention to detail
Timeline
Bakery Worker
Yankalilla Bakery
07.2024 - Current
Parents and Friends Committe Member
Investigator College
01.2023 - Current
Fleurieu Families Volunteer
Fleurieu Families
02.2021 - 12.2022
Willunga Farmer's Market Stall Holder
Self Employed
10.2015 - 02.2017
Medical Receptionist
Victor Medical Centre
09.2011 - 02.2014
Medical Practice Manager
Laser Vision SA
03.2009 - 06.2011
Ophthalmic Assistant
Harley Eye Clinic
06.1996 - 02.2008
Food Waitress
Marion Hotel
09.1993 - 06.1997
High School Diploma -
Hamilton Secondary College