Sarah Sanders
Strathalbyn, South Australia
Summary
Since 2005, I have operated an award winning children's entertainment and party business. I have a strong customer service base with a great reputation. I pride myself on providing customers with a professional and outstanding experience. I am friendly, cheerful and hard working, always ready to help team members by taking on additional tasks and assisting wherever needed. I have a very strong work ethic which I have had since I was 14.
Overview
30
30
years of professional experience
Work History
Owner/Children's Entertainer/Party Host
A Sprinkle Of Magic
02.2006 - Current
- Manage day to day business operations.
- Liaise with customers to book their parties or events.
- Follow up on emails and enquiries.
- Preparing and hosting birthday parties.
- Coordinating parties ensuring they run on time.
- Assisting guests and ensuring they are looked after.
- Entertaining children at birthday parties and events.
- Updating the marketing and social media content.
- Planning for future growth.
- Maintain strong relationships with clients, resulting in repeat business and referrals.
Consumer Advocate
Women And Children's Hospital
09.2021 - Current
- My role at the Hospital is visiting patients and spend time with them and their families, listening to how their stay at the Hospital has been and if there is anything the hospital can do to support them.
- I collect feedback as part of ethics to help the hospital grow and learn from their consumers.
- Listening to patients and their families.
- Supporting parents. Visiting wards and bringing joy to patients who are staying at the hospital.
Volunteer
Women’s And Children’s Hospital
07.2015 - 09.2021
- A voice for children within the hospital.
- Provided a safe space for patients to speak and share their stories. Supported engaging, fun activities for patients.
- Face painting patients and guests with the hospital.
- Greeted patients and their families by answering their questions about their stay.
- Maintained clean, neat and sanitised areas while face painting.
- Collated feedback and entered it into the system.
Medical Receptionist
Roxby Downs Family Practice
06.2006 - 11.2012
- Adhered to strict guidelines to protect patient privacy and confidentiality.
- Helped patients complete necessary medical forms and documentation.
- Answering phones and scheduling appointments.
- Greeted patients upon arrival and leaving the practice.
- Checked in patients and ensured strong communication was given with wait times and any necessary feeds, forms to be completed.
- Assisted with the accreditation of the practice.
Personal Legal Secretary
Coulter Roache
09.2003 - 02.2006
- Managed Lawyers diaries.
- Prepared legal correspondence and wrote professional letters for Lawyers.
- Received and placed telephone calls to clients and prospective clients.
- Diligently edited legal correspondence for grammar and spelling. Transcribed legal documents and phone conversations.
- Attended events to support lawyers and promote the firm.
- Arranged for legal documents to be sent or delivered by post.
- Liaised with current and new clients.
Personal Legal Assistant to the Senior Partner
Mallesons Stephen Jacques
08.2002 - 09.2003
- Handled office scheduling and lawyers diaries.
- Managed accounts and client records.
- Filing of records and rearranging office to ensure everything was organised and easy to find.
- Reviewed legal documents and made necessary changes.
- Liaised with clients over the phone and in person.
- Organised client lunches.
Legal Trainee
Mallesons Stephen Jacques
01.2002 - 08.2002
- I was 1 of 5 successful candidates to be given a traineeship within the law firm. For 12 months each of us 5, rotated to 4 different areas to gain experience in each area working alongside an experienced Legal Personal Assistant.
- Assisted the Lawyers and Personal Assistant with day to day errands, documents, filing and any other job that arouse.
- I was given a fulltime position working with a Partner within 8 months of the program. I gained a range of knowledge from moving within the Firm and experience.
Office Services Supervisor
Clayton Utz
01.2001 - 01.2002
- Office services, operating mail room, photocopying, faxes, printing, preparing documents to be couriered.
- Supervised a team of eight people.
- Handled confidential documents with discretion, ensuring the security of sensitive information within the organisation.
- Oversaw inventory of supplies and ordered when required.
- Established and developed strong administrative team by delivering ongoing coaching, motivation and support.
- Established workflow processes.
- While working at Clayton Utz, I completed a Legal Secretary course.
Children's Enterainer
Myths And Legends
09.1996 - 04.2003
- Children's entertainer. Preparing, organising and hosting birthday parties.
- Taking bookings and confirming party details.
- Providing friendly, warm and calming environment at parties, events and within the shop.
- Worked flexible hours; after school, weekend, and holidays.
- Maintained energy and enthusiasm, ensuring every person who came to the shop felt welcomed and happy.
- Stocking shelves and ordering stock when required.
- Sales assistant.
Waitress
Castello's Victorian Tavern
06.1998 - 08.2002
- Waitressing, bar work.
- Strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and patient when dealing with difficult situations or during busy shifts.
- Taking table orders and placing orders through the computer.
- Liaising with kitchen staff and chefs.
- Clearing and cleaning of tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shop Assistant
Baker's Delight
07.1994 - 08.1996
- Cleaned counters, bread racks, cutting machines, utensils and ensured cleanliness was a high standard.
- Served customers with a friendly and warm smile.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Was awarded employee of the year.
- Restocked display counters.
- My mum and I won a baking competition through the store. Upon receiving our prize, I was offered a party time job however as I was not of the legal age to work, I needed approval and authority from my parents.
Education
Diploma Positive Pyschology And Well-Being
Langley Group Institute
02-2025
Introduction RSA
Course Online Now
11.2022
Associate Diploma - Business Human Resources
The Gordon - Tafe Geelong
Latrobe Terrace Geelong2005
Diploma - Legal Studies
Victorian Tafe Association Inc.
3/478 Albert St, East Melbourne VIC 30022002
Certificate III - Legal Secretary
Kangan Institute
Melbourne, VIC2001
High School Diploma -
Gisborne Secondary College
Gisborne VIC 34371999
Skills
- Attention to detail
- Problem solving
- Telephone etiquette
- Customer service
- Food and beverage service
- Warm and friendly
- Greeting guests with professionalism
- Accuracy and efficiency
- Punctual
- Happy and approachable
- Multitasking
- Reliable
Websites
Accomplishments
2023 - Hall of Fame and State Leader of the Year
2023 - State Award - Best Party Entertainer and People's Choice
2022 - Best Party Provider at the National What's on 4 Kids Awards
2022 - Finalist Freedom Awards
2021 - Best Party Entertainer, Highly Commended Judges Award for Best Party Provider, People's Choice at the National What's on 4 Kids Awards
2020 - SA Woman's People's Choice for the Heart Award
2017 - Highly Commended Judges Award
2015 - SA Regional Awards - Finalist for Arts and Creative Industries
2014 - Roxby Downs Regional Awards - Awarded BHP Most Outstanding Business, Best Micro Business, Most Popular Business and People's Choice
2013 - Roxby Downs Regional Awards - Most Popular Business and People's Choice
Hobbies
Dancing, I performed in three Fringe Festivals.
Performing and acting.
Attending the theatre and musicals.
Cooking and baking.
Painting and creativity.
Fitness.
References
Rae Plush
Project Manager Consumer and Community Engagement
Women's and Children's Hospital
(08) 8161 6779
Ben Huxtable
Wallis Cinema
(08) 8490 7000
Timeline
Consumer Advocate
Women And Children's Hospital
09.2021 - Current
Volunteer
Women’s And Children’s Hospital
07.2015 - 09.2021
Medical Receptionist
Roxby Downs Family Practice
06.2006 - 11.2012
Owner/Children's Entertainer/Party Host
A Sprinkle Of Magic
02.2006 - Current
Personal Legal Secretary
Coulter Roache
09.2003 - 02.2006
Personal Legal Assistant to the Senior Partner
Mallesons Stephen Jacques
08.2002 - 09.2003
Legal Trainee
Mallesons Stephen Jacques
01.2002 - 08.2002
Office Services Supervisor
Clayton Utz
01.2001 - 01.2002
Waitress
Castello's Victorian Tavern
06.1998 - 08.2002
Children's Enterainer
Myths And Legends
09.1996 - 04.2003
Shop Assistant
Baker's Delight
07.1994 - 08.1996
Diploma Positive Pyschology And Well-Being
Langley Group Institute
Introduction RSA
Course Online Now
Associate Diploma - Business Human Resources
The Gordon - Tafe Geelong
Diploma - Legal Studies
Victorian Tafe Association Inc.
Certificate III - Legal Secretary
Kangan Institute
High School Diploma -
Gisborne Secondary College
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