Sarah Underdown
Clare
Summary
Reliable and hardworking professional with experience as a trainee veterinary nurse, bringing strong attention to detail, cleanliness standards, and compassionate customer service. Skilled in maintaining hygienic environments, communicating with clients, and working efficiently in busy settings. Friendly, organised, and committed to creating a welcoming and comfortable experience for clients.
Overview
6
6
years of professional experience
Work History
Trainee Veterinary Nurse
Clare Animal Health
Clare, SA
12.2022 - Current
- Prepared surgical instruments and assisted veterinarians during procedures, maintaining sterile environments.
- Provided guidance to pet owners regarding proper care and nutrition to enhance pet well-being.
- Improved clinic efficiency by maintaining clean and organised treatment areas, exam rooms, reception area and more
- Built strong relationships with clients through attentive listening skills, empathy, and professional demeanour during visits.
- Assisted in the training of new staff members, sharing knowledge about the work place to enhance overall team performance.
- Provided compassionate care for hospitalised animals, administering medications as needed and monitoring their condition.
Retail Worker
Clare Rural Supplies
Clare, SA
02.2020 - 04.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Trained new employees on store policies, procedures, and effective sales techniques.
- Helped customers complete purchases and locate items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organised shelves for optimal appearance.
Education
Certificate II in Animal Care
TAFE SA
SA2023
Certificate II in Animal Care
TAFE SA
SA2023
Year 8 - Year 12
Clare High School
Clare, SA2023
Skills
- Client communication
- Reliability and punctuality
- Professional appearance
- Customer service
- Patience and empathy
- Quick learner
- Time management
- Team collaboration
- Hard worker
- Organisation skills
- Telephone skills
- Attention to detail
Timeline
Trainee Veterinary Nurse
Clare Animal Health
12.2022 - Current
Retail Worker
Clare Rural Supplies
02.2020 - 04.2025
Certificate II in Animal Care
TAFE SA
Certificate II in Animal Care
TAFE SA
Year 8 - Year 12
Clare High School