Profit-driven restaurant manager with multi-outlet experience, proven success leading startup, turnaround and high-growth operations, and strengths in building cohesive, top-performing and customer-centric teams. High energy F&B professional with a history of achieving high level of customer satisfaction and team management.
Overview
16
16
years of professional experience
Work History
Multi-Unit Restaurant Manager
Gourmet Food Co. - Goodies Selections Restaurant
02.2022 - Current
Currently working as Multi-Unit Restaurant Manager in Gourmet Food Co. - Goodies Selections Restaurant (Hi-end Lebanese Cuisine) in Jeddah, from Feb 1, 2022 – till present.
Championed sustainability initiatives within restaurants by reducing waste output, conserving energy usage, and sourcing eco-friendly products wherever possible.
Achieved regulatory compliance by maintaining up-to-date knowledge of local laws governing restaurant operations and implementing necessary changes as needed.
Cultivated strong relationships with community partners, leading to increased visibility and brand awareness in local markets.
Implemented cost control measures to optimize profitability without sacrificing quality or guest experience.
Restaurant Manager
Gourmet Food Co. - Goodies Selections Restaurant
01.2020 - 02.2022
Company Overview: Hi-end Lebanese Cuisine
Hi-end Lebanese Cuisine
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Assistant Restaurant Manager
Gourmet Food Co. - Goodies Selections Restaurant
08.2018 - 12.2020
Company Overview: Hi-end Lebanese Cuisine
Hi-end Lebanese Cuisine
Assistant Restaurant Manager
Iberotel Miramar Al Aqah Beach Resort
12.2015 - 09.2017
Company Overview: 5 star hotel
5 star hotel
Supervised all areas of restaurant to keep it clean and well-maintained.
Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
F&B Supervisor
Iberotel Miramar Al Aqah Beach Resort
11.2013 - 11.2015
Company Overview: 5 star hotel
5 star hotel
F&B Service (Bartender & then promoted as F&B Supervisor)
Oberois Group Of Hotels
04.2012 - 10.2013
Intern in F&B Service
Walt Disney World
07.2011 - 01.2012
Industrial Training
Hotel Marriott
11.2009 - 03.2010
Education
Bachelor Degree - Hotel Management
Chitkara University of Hospitality
01.2011
Advance studies - Hospitality Management
Disney University
Skills
Ability to deal with people diplomatically
Comprehensive problem solving abilities
Excellent communication skills
Good Leadership skills
Staff Trainings & Development
Restaurant Management
Time Management
Inventory Management
Cost Control
Brand standards
Labor management
Operations management
Social media marketing
Sales growth
Menu development
Employee retention
Franchise management
Performance analysis
Inventory control and record keeping
Passion for customer satisfaction
Languages
English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Skype Id
sarang.ihm
Locations
Jeddah, Makkah, Saudi Arabia
Riyadh, Riyadh, Saudi Arabia
Al Aqah, Fujairah, UAE
Agra, Uttar Pradesh, India
Orlando, Florida, USA
Chandigarh, Punjab, India
Personal Information
Date of Birth: 23 June 1991
Nationality: Indian
Driving License: UAE & Saudi Arabia
Timeline
Multi-Unit Restaurant Manager
Gourmet Food Co. - Goodies Selections Restaurant
02.2022 - Current
Restaurant Manager
Gourmet Food Co. - Goodies Selections Restaurant
01.2020 - 02.2022
Assistant Restaurant Manager
Gourmet Food Co. - Goodies Selections Restaurant
08.2018 - 12.2020
Assistant Restaurant Manager
Iberotel Miramar Al Aqah Beach Resort
12.2015 - 09.2017
F&B Supervisor
Iberotel Miramar Al Aqah Beach Resort
11.2013 - 11.2015
F&B Service (Bartender & then promoted as F&B Supervisor)