Hi, I’m
SARAPHAT AALAM
Dammam
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
years of professional experience
Work History
Camp Boss, Nizwa
Catering Supervisor
Job overview
- Muscat Oman
- Nizwa Branch
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations
- Controlled food costs and managed inventory
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Provided clear instruction to activity and program participants to deliver fun and maintain safety
- Led groups of children safely through variety of camp activities
Spark, Link
Sales Representative
Job overview
- Doha Qatar
- Developed and delivered engaging sales presentations to convey product benefits
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Determined problem areas and resolved issues related to profitability and business objective achievement
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Ligabue Saudi Arabia LtdDammam
Catering Supervisor
01.2017 - Current
Job overview
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests
- Maintained close working relationships with food and beverage director, head chef and banquet manager
- Monitored food preparation, production and plating for quality control
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction, Encouraged preparation of product according to recipe and in compliance with allergen and sanitation standards
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills
- Drove catering revenues by bringing in new business to establishment, consistently exceedingly quarterly and yearly goals
Blue Nile Trading WLL
Administration & Cashier
05.2010 - 03.2012
Job overview
- Doha Qatar
- Prepared agendas and took notes at meetings to archive proceedings
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives
- Aided colleagues, managers and customers through regular communication and assistance
- Processed purchase orders, service contracts and financial reports
Education
Shree Ram Charita Secondary School
Skill: Basic Computer
Application & Accounting in Tally.
Computer Link Education - Kalaiya
NET Engineer from English SLC
APTECH Computer Education
Diploma from Computer Engineer
Birgunj Institute of Technology
D
Nebosh International General Certificate in Occupational Health
& safety. ( IG1 & IG2 )
Disaster Management with advanced Energy Response Principles (CPD
Studs. Office uk)
Fire Safety (KHDA, Dubai)
Hazardous waste Operations & Emergency Response Management (CPD,
UK)
Behavior Based safety Management ( CPD UK)
Management of
University Overview
change in process safety (CPD, UK)
Golden Rules of process safety Management in Oil & Gas
CPS Studs. Office UK )
EMS- Environment Management & Sustainability, ISO 1400:2015 (UKAF
CPD
CPD, UK)
Construction Industry HSE Management System & Practitioner
responsibilities (CPD, Stds. Office UK )
IMS- Integrated Management Systems (ISO 9001:2015, ISO14001:2015
& OHSAS 18001:2007
OSHA – 30 Hour Construction Safety Compliance.
SAFETY COURSES
Level-3 Food Safety Award (RQF)
University Overview
Accomplishments
Resolved product issue through consumer testing.
Completed manager training program.
Supervised team of 180 staff members.
NEBOSH IG1 / IG2
2023
Skills
- Written and verbal communication
- Recipes and menu planning
- Recruitment
- Staff Management
- Inventory controls
- Supervisory expertise
- Stock management
- Complaint resolution
- Sales expertise
- Report preparation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Catering Supervisor
Ligabue Saudi Arabia Ltd
01.2017 - Current
Administration & Cashier
Blue Nile Trading WLL
05.2010 - 03.2012
Catering Supervisor
Camp Boss, Nizwa
Sales Representative
Spark, Link
Shree Ram Charita Secondary School
Skill: Basic Computer
Application & Accounting in Tally.
Computer Link Education - Kalaiya
NET Engineer from English SLC
APTECH Computer Education
Diploma from Computer Engineer
Birgunj Institute of Technology D
Nebosh International General Certificate in Occupational Health
& safety. ( IG1 & IG2 )
Disaster Management with advanced Energy Response Principles (CPD
Studs. Office uk)
Fire Safety (KHDA, Dubai)
Hazardous waste Operations & Emergency Response Management (CPD,
UK)
Behavior Based safety Management ( CPD UK)
Management of
Golden Rules of process safety Management in Oil & Gas
CPS Studs. Office UK )
EMS- Environment Management & Sustainability, ISO 1400:2015 (UKAF
CPD
CPD, UK)
Construction Industry HSE Management System & Practitioner
responsibilities (CPD, Stds. Office UK )
IMS- Integrated Management Systems (ISO 9001:2015, ISO14001:2015
& OHSAS 18001:2007
OSHA – 30 Hour Construction Safety Compliance.
SAFETY COURSES
Level-3 Food Safety Award (RQF)
NEBOSH IG1 / IG2
Similar Profiles
Fahad Khalifa AlshukailiFahad Khalifa Alshukaili
Medical Laboratory Technician at ministry of health (Nizwa poly clinic)Medical Laboratory Technician at ministry of health (Nizwa poly clinic)
Shaikha Khalifa Suhail AL AmriShaikha Khalifa Suhail AL Amri
IC3 Instructor at University of NizwaIC3 Instructor at University of Nizwa
Mayur Rama Krishna ChillalMayur Rama Krishna Chillal
Specialist Intensivist at Nizwa Hospital - Ministry of HealthSpecialist Intensivist at Nizwa Hospital - Ministry of Health
Ahmed AlkhalifahAhmed Alkhalifah
Product and Service Delivery Manager - Jafurah Ops at Cameron Al-RushaidProduct and Service Delivery Manager - Jafurah Ops at Cameron Al-Rushaid
Mohammed KadasahMohammed Kadasah
Legal intern at Eastern Province MunicipalityLegal intern at Eastern Province Municipality