Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 15 Years of progressive IT experience.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Senior System Infrastructure Administrator
MS Al-Suwaidi Holding Company CJSC
Al Khobar
02.2017 - Current
Provide advanced level system administration/analysis including infrastructure development, Physical and virtual Server installations, Migration and configuration, maintenance, upgrades, troubleshooting, and user account administration
Expertise in Dell and Hewlett-Packard servers, served as architect, technical lead and/or system administrator on multiple projects, including major operating system and Network Security installations, Virtual server design and Implementation backup policy development and implementation, migrations and upgrades
Provide technical experience and expertise to support an application development and systems integration necessary to deliver and support production applications that meet client/business needs
Communicate with vendors to ensure all issues were quickly resolved to maintain optimal system performance and client satisfaction
Direct interaction in situations which required simplified technical explanations
Led server infrastructure development, quality assurance, staging and production systems.
Designed and evaluated WAN and LAN connectivity technologies.
Analysed complex project server issues and worked on large enterprise and business-critical applications.
Performed network security design and integration duties.
Maximized system availability through development and testing of contingency plans.
Analysed network traffic and performance metrics to optimize system performance.
Resolved issues and escalated problems with knowledgeable support and quality service.
Installed and managed VPNs, firewalls and anti-malware solutions.
Tested network's performance and created strategies to maintain integrity of overall infrastructure.
Manage 50 Plus Windows Servers environment
Migrated 600 plus MS AD and Exchange 2013 users to office 365 successfully
Managing both cloud and hybrid environment
Configure and implement Network Policies and securities
Day to day Datacentre Activities and Maintain compliance for Saudi Aramco Cyber security standards
Monitor Service desk and support systems teams as required
System Administrator
Networker Strategy,
Al Khobar
05.2012 - 10.2016
Implementation Support for end customers on Major IT Projects
Analyze Design develop IT infrastructure
Coordinate with Major IT vendors and distributors to Implement and ensure best practise and standards
Implementation and Migration support for Windows servers, Hyper-V,MS 365,MS Exchange, Azure AD ,Active directory, Veritas and Netvault backup and recovery
Veeam Cloud backup, Quest VDI Solutions, Dell and Netapps SAN and NAS Storage, Hyper-V clusters
Served as subject matter expert on proposed technology purchases.
IT Engineer
Double Horse
Thrissur, Kerala,India
10.2008 - 05.2012
Maintained service schedule for software and hardware.
Performed scheduled service work, installations, testing and repairs.
Diagnosed malfunctions in software's and systems , directing support tickets to appropriate personnel for remediation.
Identified and corrected system faults to minimize operational system downtime.
Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Major clients associated for IT projects includes, General Electricals Bakhsh Hospital, Etihad Airline, Qatar Airways, Saudi Comdat
Major IT vendors and solutions experienced SonicWALL, Dell blade and Rack servers , Dell SAN and NAS Storages, Dell VDI Solutions include streaming servers, Wyse Thin Clients, HPE Rack servers , HPE SAN and NAS, Microsoft Azure AD and Exchange online, Sophos Firewalls and UTM
Designed system enhancements for assets within IT industry operations
Monitored ongoing technical compliance with applicable laws and regulations
Performed preventive maintenance on network system, maintaining average uptime of 100%
Education
Diploma in Computer Science - Computer Engineering
State Board Of Technical Education
Thrissur
06.2005 - 04.2008
Skills
Infrastructure planning
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Timeline
Senior System Infrastructure Administrator
MS Al-Suwaidi Holding Company CJSC
02.2017 - Current
System Administrator
Networker Strategy,
05.2012 - 10.2016
IT Engineer
Double Horse
10.2008 - 05.2012
Diploma in Computer Science - Computer Engineering
State Board Of Technical Education
06.2005 - 04.2008
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