Sarvjeet Chahal
Munno Para
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Forward-thinking Operations Specialist bringing 8 years of expertise in people management for retail sector. Cultivates rapport with individuals to optimise project goals and output, resolve complex problems and deliver innovative improvement. Adaptable to changing working demands in industry.
Overview
13
13
years of professional experience
Work History
Air Surveillance Operator
Australian Defence Force
04.2020 - Current
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
Restaurant Manager
Hungry Jack's
04.2012 - 04.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Education
Masters Of Bussiness - Business Management
University of New South Wales
Canberra, ACTAdvanced Diploma Of Management - Business Management
Australian Adelaide International College
Adelaide, SA11.2015
Diploma Of Management - Management
Australian Adelaide International College
Adelaide07.2015
Skills
- Policy and procedure understanding
- Quick Learner
- Patience and Concentration
- Integrity and Trustworthiness
- Records Management
- Customer service-focused
- Staff Management
- Adaptable
- Business Administration
- Creative and Adaptable
- Dispute Handling
- Operations Management
- Work Planning
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Effective Communication
Timeline
Air Surveillance Operator
Australian Defence Force
04.2020 - Current
Restaurant Manager
Hungry Jack's
04.2012 - 04.2020
Masters Of Bussiness - Business Management
University of New South Wales
Advanced Diploma Of Management - Business Management
Australian Adelaide International College
Diploma Of Management - Management
Australian Adelaide International College
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